BP order not moving
Good evening.
Order No. 26925.
It is not possible to advance beyond the status "TTN created" either directly in the order, or on the page with the list of orders manually. Please advise what is wrong.
Original question is available on version: ru
Order No. 26925.
It is not possible to advance beyond the status "TTN created" either directly in the order, or on the page with the list of orders manually. Please advise what is wrong.
Answers:
Describe your actions in more detail, because the description provided does not give an understanding of which stage you cannot switch to and what error you are getting.
17.11.2020, 14:52
Original comment available on version: ru
If you go to our account, you will see the presence of buttons, for example "TTN immediately", gives an error
Also, when transferring to the status, the order is completed, for example, on the page of all orders
Also, when transferring to the status, the order is completed, for example, on the page of all orders
19.11.2020, 12:52
Original comment available on version: ru
These errors are thrown by Rozetka Seller API
They mean that you are trying to change the status of a process on the Outlet to one that cannot be changed to. More details on the questions "Why not?" - Rosette technical support will answer you at your request.
They mean that you are trying to change the status of a process on the Outlet to one that cannot be changed to. More details on the questions "Why not?" - Rosette technical support will answer you at your request.
19.11.2020, 13:54
Original comment available on version: ru
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