I am NOT receiving an SMS to log in to OneBox!

1. Did the user check the spam folder? 2. Did the user reboot the phone? 3. Does the user have an e-sim or a sim? 4. From what point did you stop receiving SMS? (date, change of location, change of mobile device, etc.)

[quote] [file]23803[/file] Chyzhyk Oleksandr Serhiyovych [file]23803[/file] OneBox production wrote: [file]23803[/file] 1. Did the user check the spam folder? [file]23803[/file] 2. Did the user reboot the phone? [file]23803[/file] 3. Does the user have an e-sim or a sim? [file]23803[/file] 4. From what point did you stop receiving SMS? (date, change of location, change of mobile device, etc.) [file]23803[/file] [/quote] [file]23803[/file] 1. Not in spam [file]23803[/file] 2.yes [file]23803[/file] 3. Sim [file]23803[/file] 4. From Saturday 29.03.2025 [file]23803[/file] [file]23803[/file]

I tried to request a password for a Ukrainian phone number, and the password came. But I can't log into the box under the Ukrainian number, it was our second license, now it's gone. And the Polish number doesn't receive SMS [file]23805[/file] [file]23805[/file]

[quote] [file]23803[/file] Polupan Serhiy [file]23803[/file] 1. Not in spam [file]23803[/file] 2.yes [file]23803[/file] 3. Sim [file]23803[/file] 4. From Saturday 29.03.2025 [file]23803[/file] [file]23803[/file] [/quote] [file]23803[/file] The user indicated in the screenshot with the vehicle registration is active and the last session was at 2025-04-07 15:23:55 [file]23803[/file] wrote to you in private* [file]23803[/file]

but I can't even log in here in 1b - no SMS comes. (you see, I'm writing under a different user). I was advised to insert the sim into another phone, we'll try later