I am NOT receiving an SMS to log in to OneBox!
2025-04-07 13:04:30
https://knigarnia.1b.app/
SMS is not coming and there is no way to enter the box!
Original question is available on version: ua
SMS is not coming and there is no way to enter the box!
Answers:
1. Did the user check the spam folder?
2. Did the user reboot the phone?
3. Does the user have an e-sim or a sim?
4. From what point did you stop receiving SMS? (date, change of location, change of mobile device, etc.)
2. Did the user reboot the phone?
3. Does the user have an e-sim or a sim?
4. From what point did you stop receiving SMS? (date, change of location, change of mobile device, etc.)
07.04.2025, 14:05
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ua
Chyzhyk Oleksandr Serhiyovych
OneBox production wrote:
1. Did the user check the spam folder?
2. Did the user reboot the phone?
3. Does the user have an e-sim or a sim?
4. From what point did you stop receiving SMS? (date, change of location, change of mobile device, etc.)
1. Not in spam
2.yes
3. Sim
4. From Saturday 29.03.2025
07.04.2025, 15:07
Original comment available on version: ua
I tried to request a password for a Ukrainian phone number, and the password came. But I can't log into the box under the Ukrainian number, it was our second license, now it's gone. And the Polish number doesn't receive SMS
07.04.2025, 15:20
Original comment available on version: ua
Polupan Serhiy
1. Not in spam
2.yes
3. Sim
4. From Saturday 29.03.2025
The user indicated in the screenshot with the vehicle registration is active and the last session was at 2025-04-07 15:23:55
wrote to you in private*
07.04.2025, 15:28
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ua
but I can't even log in here in 1b - no SMS comes. (you see, I'm writing under a different user). I was advised to insert the sim into another phone, we'll try later
07.04.2025, 16:21
Original comment available on version: ua
SMS to Polish number still not coming! I can't log in with Polish number in 1b, check how SMS works for you. Changed phones, SIM, SMS doesn't come and that's it.
08.04.2025, 19:24
Original comment available on version: ua
also tried to create a forum user on other Polish numbers - no SMS comes. Please fix it. I can't install the box on a new laptop
08.04.2025, 21:14
Original comment available on version: ua
or simply add an email to my Polish number, I will log in via email. We do not have an email or a login (Name) for the Polish number in our admins.
08.04.2025, 21:22
Original comment available on version: ua
The integrator already added my email and we logged in via email.
09.04.2025, 10:10
Original comment available on version: ua
Tatyana wrote:
The integrator already added my email and we logged in via email.
in general, we added this + your cards will be merged and you will have 1 account to log in with email and phone number
09.04.2025, 12:27
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ua
Chyzhyk Oleksandr Serhiyovych
OneBox production wrote:
Tatyana wrote:
The integrator already added my email and we logged in via email.
in general, we added this + your cards will be merged and you will have 1 account to log in with email and phone number
thank you! that's good. By the way, SMS started coming, as you combined. I just need to change the interface to a normal language and it will work)
09.04.2025, 12:51
Original comment available on version: ua
#156508 wrote:
By the way, SMS started coming too
These are unrelated things - the problem was most likely with your mobile operator - this happens
09.04.2025, 12:53
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ua
#156508 wrote:
Chyzhyk Oleksandr Serhiyovych
OneBox production wrote:
Tatyana wrote:
The integrator already added my email and we logged in via email.
in general, we added this + your cards will be merged and you will have 1 account to log in with email and phone number
thank you! that's good. By the way, SMS started coming, as you combined. I just need to change the interface to a normal language and it will work)
will german work?
09.04.2025, 14:30
Original comment available on version: ua
lace
OneBox production wrote:
#156508 wrote:
Chyzhyk Oleksandr Serhiyovych
OneBox production wrote:
Tatyana wrote:
The integrator already added my email and we logged in via email.
in general, we added this + your cards will be merged and you will have 1 account to log in with email and phone number
thank you! that's good. By the way, SMS started coming, as you combined. I just need to change the interface to a normal language and it will work)
will german work?
no, only in English or Polish. We are a Polish business
09.04.2025, 15:09
Original comment available on version: ua
Install the application https://1b.app/ua/app/multilanguage/ in your box and in it you can choose the necessary languages for working in the system.
09.04.2025, 15:21
Original comment available on version: ru
Great! Thank you very much! I love OneBox for its wide selection of apps and ease of use!
09.04.2025, 15:22
Original comment available on version: ua
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