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How the "Set milestone date" action works in conjunction with the "Take from additional field" field

Guys, I can't figure out the action "Set stage date", namely with the field "Take from additional field". I tried to use different types of fields of additional process fields, but nothing happens, the stage time is still 1-2 minutes (while the cron is running).
Please tell me how to use this action in conjunction with the "Take from additional field" field and the "Toggle stage on stage expiration" action.
I once asked a similar question, but closed it due to the lack of the opportunity to ask a question on the forum https://1b.app/en/support/business-processes/11229-os-ne-korrektno-rabotaet-deys... -etapaquot/
Here is the test process https://our-store.com.ua/44642/. Actions in the Call Back Later Step
Original question is available on version: ru

Answers:


Yurchenko Roman Sergeevich wrote:
Please tell me how to use this action in conjunction with the "Take from additional field" field and the "Toggle stage on stage expiration" action.

No way.
The setting "Take from additional field" into action and "Set milestone deadline" is used to check the deadline and notification.
If it is necessary to use the action "Switch the stage after the expiration of the stage" by the value of the period from the additional field to switch - you need to make a similar setting in this action - it will take 1 hour
26.11.2021, 17:29
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production wrote:
you need to do a similar setting in this action - it will take 1 hour

Thank you
Until you are ready to pay for it.
27.11.2021, 12:28
Original comment available on version: ru


Сусяк Ігор
Integrator.com.ua

Maksym Vadimovych Tyndyk
OneBox production wrote:
Refined, configure and test

good evening
for some reason it does not work, help to figure it out:
test process https://swn.1b.app/14/
put 2 actions https://swn.1b.app/admin/shop/workflowstatus/7/action/new/ yes https://take.ms/6GZBj
PP value set to 4 minutes, and switches after 1 minute https://take.ms/XV75f
01.12.2022, 20:27
Original comment available on version: ua

https://swn.1b.app/14/
everything is ok now
you can see on the example of the last switch
01.02.2023, 13:16
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
checked, works, thanks.
06.02.2023, 23:14
Original comment available on version: ua

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