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glitch - the note is not deleted in the process

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Tarovik Dmitry Nikolaevich wrote:
The screenshot program saw a big link and the manager inserted it into the comment of the order, but now it is not deleted
https://vmk.crm-onebox.com/164555/


Most likely this link is taken from another field, and is written to what you are trying to edit. You need to display the field in which the link is stored and edit it.
08.11.2021, 13:02
Original comment available on version: ru

this is the field for manually writing Process Notes. The link was added manually. but now when you select a field in the editor and delete it, the process is not saved.
08.11.2021, 13:05
Original comment available on version: ru

I can’t do anything in this floor in this process, it just doesn’t save and the process immediately opens with the edit mode for this field
08.11.2021, 13:06
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
then you need to look at the process settings, maybe something is connected with this field, are there any procedures or actions when saving the stage?
08.11.2021, 13:10
Original comment available on version: ru

no, this is an additional field with text that is not connected with anything, you can only enter something into it yourself. as a note on orders. here they are left by hand
08.11.2021, 13:19
Original comment available on version: ru

no, this is an additional field with text that is not connected with anything, you can only enter something into it yourself. as a note on orders. here they are left by hand.
The screenshot program generated some kind of buggy link that the manager copied and pasted here, and after saving I saw that it was mega big and we are trying to delete it without results.
08.11.2021, 13:21
Original comment available on version: ru

Removed image content from the text of this field. It broke the layout of the page.
08.11.2021, 14:39
Original comment available on version: ru


it happened again https://vmk.crm-onebox.com/165887/
can you fix it yourself? otherwise the program of screenshots is constantly used in the work, and its link to the photo does this
16.11.2021, 15:18
Original comment available on version: ru

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