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When making a booking for a postal worker, the client's booking is automatically reserved. How can you turn it up?

Good day. Such a problem, in the case of a postal worker, the goods are delivered to the warehouse, and the goods are immediately reserved in the customer’s reservation, while the warehouse for which the goods are delivered is not possible to reserve for a new customer’s reservation.
Client customization axis https://crm.kupistul.ua/admin/customorder/zakaz-klienta/66503/edit/ , i
postal axis https://crm.kupistul.ua/admin/customorder/zakaz-postavshchiku/66504/edit/#
To recheck, enter the reserve in the client's request and in the postal worker's request, switch to Received.
How does it work so that when the goods were ordered in the order of the postal worker, there was no reservation in the order of the customer? It is not possible to take a reserve from the same industrial warehouse, because the goods are reserved at a different warehouse in other BPs. Also, this warehouse is indicated, which is only available in such PSUs , but it is stil
Original question is available on version: ru

Answers:


Irina wrote:
How does it work so that when the goods were ordered in the order of the postal worker, there was no reservation in the order of the customer?

I can suggest refining the setting into the action "Receipt the contents of the process to the warehouse" in order not to reserve related products of customer orders. This revision will take 1 hour.
08.11.2021, 14:45
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:

Irina wrote:
How does it work so that when the goods were ordered in the order of the postal worker, there was no reservation in the order of the customer?

I can suggest refining the setting into the action "Receipt the contents of the process to the warehouse" in order not to reserve related products of customer orders. This revision will take 1 hour.

Since the products of the process already have another warehouse assigned at this moment, why are they reserved in another warehouse?
09.11.2021, 09:56
Original comment available on version: ru


Irina wrote:
Since the products of the process already have another warehouse assigned at this moment, why are they reserved in another warehouse?

the logic is simple - there is a connection with the product of the sales order - an attempt is made to automatically reserve
09.11.2021, 14:46
Original comment available on version: ru

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