Failure in editing

Hello. Try to select the viber account from which to send a message in action and check the box that will show you errors to see that it did not work to send a message https://prnt.sc/uevyew

there is not only a viber, it doesn’t send messages to telegrams or instagram

We can: 1. Throw all the problems at once and solve nothing 2. Do what I write and solve problems one by one. What do you choose?

Dmitry ))) very constructive, then I suggest you return to my first message and initially pay attention to the BP where there is an error Hello, we have made improvements to send letters to customers depending on the date of departure/arrival ATTENTION HERE : https://crm.mama.travel/admin/shop/workflow/26/constructor/ all processes are running, but still no emails are sent Order example: https://crm.mama.travel/admin/customorder/order/85079/edit/ we sent the first letter: thanks for the order https://prnt.sc/uevinr i.e. at the stage of BookAir tour there is such an action. Next, we had to send an email the day before departure, etc., but the action did not work https://prnt.sc/uevjkv

[quote] Bodyako Dmitry Employee wrote: ew [/quote] I enabled this, but it did not affect the sending of messages via BP https://crm.mama.travel/admin/shop/workflow/26/constructor/

Can you make some kind of test stage in this order #85079 with the action of sending a message to viber so that I can go to it and print so as not to break your current bp?

Dmitry, he doesn’t send viber because we didn’t combine viber with https://prnt.sc/uez8zt this client doesn’t have viber, only telegram. The question is that we have improved the check by date of departure, according to the BP https://crm.mama.travel/admin/shop/workflow/26/constructor/ , based on the date of departure and return (which we indicated in the order) should send letters with the necessary scripts, they are NOT sent. There is somehow a bug that slows down this check by date and creates tasks for sending letters.

1. Well, so far it’s logical, no viber - no message)) 2. Describe in detail at what stage what action should have been done and not done and in what order.

Dmitry, do you read my messages? we have improved the check by date of departure, according to the BP https://crm.mama.travel/admin/shop/workflow/26/constructor/ , based on the date of departure and return (which we indicated in the order) should send letters with the necessary scripts , they are NOT shipped. There is somehow a bug that slows down this check by date and creates tasks for sending letters.

Hello, where can I write a return request for this revision? If I'm not mistaken, she was priced at 7 o'clock