1b.app
Link copied -

OS - incorrectly indicates the payment amount for the process

probably a question for the developers
I have a Sale worth X
I have a purchase for this sale in the amount of Y, as a subprocess
so, when I make a client's payment for the sale, through the Payments block, the amount is picked up by the machine X + Y, and not X, as it should be
although the setting of the Payments block is like this (screen 918
at the same time, the amount of the Sale is as on the screen 917
and automatically calculates the amount for both processes screen 916
How to fix it?
because the amount of the payment must be equal to the amount of the process by which such a payment is formed
Original question is available on version: ru Вячеслав Легеза

Answers:

you have accounting for payments of subprocesses - what questions then?
20.10.2021, 18:11
Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
you have accounting for payments of subprocesses - what questions then?

I can't find the setting you are talking about
can you poke your nose?
20.10.2021, 18:48
Вячеслав Легеза Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?
20.10.2021, 18:51
Вячеслав Легеза Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".
20.10.2021, 20:43
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".

I'll try to explain a little more
now when we want to automatically indicate the amount, and not enter it manually every time, we cannot do this for the current process, because when there are also subprocesses with their own payments, the amount of the desired payment is incorrect
21.10.2021, 13:14
Вячеслав Легеза Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".

I'll try to explain a little more
now when we want to automatically indicate the amount, and not enter it manually every time, we cannot do this for the current process, because when there are also subprocesses with their own payments, the amount of the desired payment is incorrect

Therefore, set the action "Make a payment" and check the box "do not take into account the amount of the subprocess"
In the sub-process Order to the supplier you will have payments for the supplier, in the parent process you will have the payments of the client.
21.10.2021, 15:11
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".

I'll try to explain a little more
now when we want to automatically indicate the amount, and not enter it manually every time, we cannot do this for the current process, because when there are also subprocesses with their own payments, the amount of the desired payment is incorrect

Therefore, set the action "Make a payment" and check the box "do not take into account the amount of the subprocess"
In the sub-process Order to the supplier you will have payments for the supplier, in the parent process you will have the payments of the client.

action is clear
BUT, when using the Payments block of the business process interface, it is possible to create a payment WITHOUT an action
now it is in the most incorrectly working function that the plug is, it causes a conflict of logics
21.10.2021, 15:49
Вячеслав Легеза Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".

I'll try to explain a little more
now when we want to automatically indicate the amount, and not enter it manually every time, we cannot do this for the current process, because when there are also subprocesses with their own payments, the amount of the desired payment is incorrect

Therefore, set the action "Make a payment" and check the box "do not take into account the amount of the subprocess"
In the sub-process Order to the supplier you will have payments for the supplier, in the parent process you will have the payments of the client.

action is clear
BUT, when using the Payments block of the business process interface, it is possible to create a payment WITHOUT an action
now it is in the most incorrectly working function that the plug is, it causes a conflict of logics

If you make a payment manually, look at your settings in the Payments and Cashier section.
Apparently you do not have the appropriate settings there. If you didn’t set it up there, then when you manually add it, such a picture occurs.
21.10.2021, 20:52
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
Client
Olmonic wrote:

Legeza Vyacheslav Valerianovich
iCOLOR OneBox (FOP LEGEZA VYACHESLAV VALERIANOVICH)
Employee
FOP Legeza Vyacheslav Valerianovich wrote:
here is an explanation in the system for the checkbox that I have
that is, in my case ONLY incoming or outgoing payments should be displayed
it is so?


This block shows that there were incoming and outgoing payments in this process. Let's say if the goods were shipped less than the amount of payment and the money is returned to the client.
You have kind. the Sales process and the Purchase subprocess. In the Sale, the money is credited from the client (and also returned to the client of the process - outgoing payment), and in the Purchase, the money is credited to the Supplier. For the financial part, these are different directions of payments.
And with the action "Make a payment" you can specify "do not take into account the amount of the subprocess".

I'll try to explain a little more
now when we want to automatically indicate the amount, and not enter it manually every time, we cannot do this for the current process, because when there are also subprocesses with their own payments, the amount of the desired payment is incorrect

Therefore, set the action "Make a payment" and check the box "do not take into account the amount of the subprocess"
In the sub-process Order to the supplier you will have payments for the supplier, in the parent process you will have the payments of the client.

action is clear
BUT, when using the Payments block of the business process interface, it is possible to create a payment WITHOUT an action
now it is in the most incorrectly working function that the plug is, it causes a conflict of logics

If you make a payment manually, look at your settings in the Payments and Cashier section.
Apparently you do not have the appropriate settings there. If you didn’t set it up there, then when you manually add it, such a picture occurs.

thanks, Olesya
you finally answered in such a way that it became clear to look for
here is the link for more settings
/app/settings/payments/
they look like on the screen 924
and you can get to them, as on the screen 925
I hope that together we will make OneBox more understandable and accessible for entrepreneurs
well, those who just want to work, and not waste time on disassembling logics, will turn to specialists who have already figured it out and know
21.10.2021, 21:21
Вячеслав Легеза Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment