Add a comment - it does not correctly pull the client's full name

Question

In the Add comment action, the variable [name] is specified, and should pull the client's full name, but pulls the responsible person's full name. Process example https://crm.hlr.ua/admin/customorder/tekhnicheskie-zadachi/3368385/edit/,
I hope this is a bug and not a feature.

Answer 1

let him cook

OneBox production

In this action, the variable name and others are responsible for the name of the one who goes to the stage. Try using the {|$clientfio|} variable

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11.08.2021, 10:50

Original comment available on version: ru

Add a comment - it does not correctly pull the client's full name

Answers:

Thanks for your choice.