It is important that today the text entry has changed with the action Calculate and write the value in an additional field if the conditions are met
Good day,
In the action **Calculate and write the value in the additional field if the conditions are met**, from today there is no possibility without a check mark **Write the result in the field without calculation by formula** to write the text in the additional field, the field remains empty!
For example, there is a payment method field, you need to check its value and write it in an additional field: if cash, then the text **Yes**, if not, then the name of the payment method. This action has been working all this time, but from today it does not write the text Yes, but only inserts a variable.
Test process: https://owwa.crm-onebox.com/1065754/
Procedure with action: https://owwa.crm-onebox.com/app/workflow/63/procedure/749/
I am attaching a screenshot of the action and process.
Is this a bug, or will it always be like this? If so, please explain how you can write text or a variable value into an additional field when various conditions are met.
Original question is available on version: ua
In the action **Calculate and write the value in the additional field if the conditions are met**, from today there is no possibility without a check mark **Write the result in the field without calculation by formula** to write the text in the additional field, the field remains empty!
For example, there is a payment method field, you need to check its value and write it in an additional field: if cash, then the text **Yes**, if not, then the name of the payment method. This action has been working all this time, but from today it does not write the text Yes, but only inserts a variable.
Test process: https://owwa.crm-onebox.com/1065754/
Procedure with action: https://owwa.crm-onebox.com/app/workflow/63/procedure/749/
I am attaching a screenshot of the action and process.
Is this a bug, or will it always be like this? If so, please explain how you can write text or a variable value into an additional field when various conditions are met.
Answers:
You probably forgot about the checkbox "Write the result in the field without calculating by formula"? There is a formula there, "So" is not a formula, it is just text that does not need to be calculated as a mathematical operation, that is why you need a checkbox
вчера, 14:04
Original comment available on version: ru
We have been using boxing for more than 4 years, and today there was such a change in the behavior of this action, before there was no need for this checkbox. And so, from the very morning, all the main processes in our company broke, since there are hundreds of such formulas in business processes, and now we need to change all of it.
вчера, 14:12
Original comment available on version: ua
let him cook
OneBox production wrote:
Perhaps you missed the "Write the result in the field without calculation by formula" checkmark? There is also a formula, "Yes" is not a formula, it is just a text that should not be considered as a checkmate. operations therefore need a tick
Tell me, how can I now use a mathematical operation between fields when a condition is met, and in the negative case, write text in an additional field? Previously, it worked without a checkmark, but now if I write 5+7 in the formula, it will write it in the additional field, and not calculate the value.
Updated the action in the process, if cash should be added, the mathematical action of adding 5+7 = 12 should be performed, if not, the text **Condition not met** should be written in the additional field
And this cannot be done in one action!
Test process: https://owwa.crm-onebox.com/1065754/
Налаштування дії з математичною фомулою і текстом.jpg
Без галочки, умова не виконана - поле пусте.jpg
Без галочки 5+7.jpg
Результат5плюс7.jpg
Умова не виконана.jpg
вчера, 14:28
Original comment available on version: ua
You are confusing something, the last time a change was made to this action was 5 days ago (not yesterday) and it did not concern the specified functionality, a new variable was simply added. Integrators who configure boxes can confirm that you always had to tick this action so that it would write the value as text and not calculate formulas.
вчера, 14:29
Original comment available on version: ru
Thank you for agreeing to revert the action's previous behavior.
вчера, 15:00
Original comment available on version: ua
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