Component «WhatsApp Business»

Allows you to integrate your OneBox with the WhatsApp Business messenger service directly through the official WhatsApp Business Facebook api!

Features:

• connecting several business phone numbers;
• message templates;
• mailing templates;
• bulk mailings;
• sending messages to the client automatically at the stage;
• sending messages within processes;
• communication in general chat via WhatsApp (Messenger Aggregator);
• Receiving incoming messages and turning them into a process;
• Official message billing via Facebook.

To connect WhatsApp Business, you need:

• create an app on Facebook
• make sure your company is activated and verified;
• in the left menu go to Whatsapp settings -> Set up and specify Callback URL ( https://BoxURL/whatsapp-business/push/ ) and Confirmation of the marker (take it from the integration settings from the tooltip);
  
• follow the instructions below, generate a permanent marker or extend the current one through Explorer;
• connect your business number and attach a card for its billing (currently Facebook gives 1000 chats per month for free);
• go to the WebHook section and select the whatsapp business tab and subscribe to events messages;
• enter in the integration settings inside OneBox, phone number ID, WhatsApp Business account ID and the token you received;
• Switch the application status to working mode and try making incoming messages to a business number, and you can also set up outgoing message templates to use them to write to the client first when sending out.