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1 answer
22.03.2023, 17:29
Due to import, indicate the availability of the product at the supplier?
Is it possible through one of the imports to indicate availability at the supplier We are talking about the checkbox in the photo.
It is necessary that the responses of the process manager are displayed in the "Chat" application - finalization
Now, when a manager replies to a client from a process, his reply is visible only in the process. It does not get into the dialogue with the client...
1 answer
22.03.2023, 11:15
can't find my onebox
I can’t find my onebox when I log in by phone number, I used to go by mail, but now there is no such possibility. how to solve this problem?
11 replies
менеджер
11.03.2023, 17:38
How the action works at the stage "Change the status of the order on Kasta.ua"
1. Explain how this action works and in which cases what should be selected 2. How to bypass the error if the action gives an error: {"code":"deliv...
13 replies
13.11.2020, 10:41
Improvement needed - a sound signal when a product is added by a barcode scanner
It is necessary to make a sound notification when adding a product to the business process, through a barcode scanner https://prnt.sc/vigssc What d...
5 replies
20.03.2023, 10:26
SSL certificate installation
Good afternoon You need to renew an already reissued certificate in OneBox.
2 answer
менеджер
15.03.2023, 12:50
How to bypass the error when changing the status to Kasta "Unable to transfer the cost of delivery when My tariff or Kasta tariff is selected"
Action "Change order status on Kasta.ua" https://1b.app/ua/forum/integrations-with-price-platforms-and-marketplaces/16689...
2 answer
менеджер
15.03.2023, 13:14
How to fill the process field "Process delivery (order.order_deliveryprice)"
There is such a field in the universal block: Process delivery (order.order_deliveryprice) In which the system records the delivery amount How can ...
0 replies
20.03.2023, 17:12
The letter was read
Is it possible to track whether a person has read a letter to whom it was sent. Typically, these emails are sent through an action in a business pr...
1 answer
01.12.2022, 16:00
Nova Poshta office pulls up incorrectly
Apparently, because of the commas in the address: Varash, Department No. 2 (up to 30 kg): Yuvileyny microdistrict No. 1, Yuzhny market, kiosk No. 1...