Dear Tamara!
I will try to answer your question in detail.
1. You decide who has access to your box and who does not.
Here
https://1b.app/en/partner-access/ is a list of partners who are allowed and you can manage them.
Perhaps, earlier the partner requested access to your box, you allowed it, then they stopped working with him, but the access remained.
If yes - just close access here -
https://1b.app/en/partner-access/2. There are several types of licenses in OneBox:
- client. The user consumes a license.
- for programmers. It doesn't get stuck, only we use it to update your box, to enter it when you ask for it. The list of employees is very limited.
- for integrators. It may or may not freeze the license, depending on whether the integrator meets the requirements before OneBox or not.
---
In general, follow the link
https://1b.app/en/partner-access/ to check if SheBo/Bolotyan has access to your box or not.