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licenses for hi-art.com.ua have disappeared

Hello! they transferred the box to another server and upgraded, after that it gives an error that there are no licenses. can you fix
temporarily linked to the hiart.pp.ua domain, checked on the client's account: http://hiart.pp.ua/client/login/
Original question is available on version: ua

Answers:

Good afternoon.
The transfer was made for hi-art.com.ua boxing
There was no question about changing the domain.
Send the hi-art.com.ua domain to the new server and restore the settings that you changed on the new server and everything will work.
As far as I can see, you or the customer is doing the setup....
Accordingly, the person who configures the server bears all the responsibility for its work.
23.08.2022, 10:20
Original comment available on version: ua

Ярина
Personal license
yes, the customer has not redirected the domain yet. will the licenses recover on their own when there is a proper redirection?
23.08.2022, 10:23
Original comment available on version: ua

When everything will be like after Perneos and the domain will be sent to a new server, everything will work.
23.08.2022, 11:18
Original comment available on version: ua

Ярина
Personal license
thank you
23.08.2022, 11:27
Original comment available on version: ua

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