Authorization
Good day, I can't log in. No one but me has access to the box. The problem started yesterday. It says that there are no free licenses or that the combination of login and password is incorrect. And so it blocks until the start of a new hour. That is, if I try to enter the system, for example, at 09:00 and I cannot. Then at 10:00 there is already an opportunity to log in. But then randomly blocks again after a while!
Original question is available on version: ua
Answers:
Good day, Oleksandr. With which box does this happen https://box.metrader.com.ua/desktop/? If so, I will send you a request for partner access, after which you can go to the client's account on the website https://1b.app/ua/ in the partner access section and grant access, after which I will be able to help you. I left the messages. thank you
31.03.2022, 09:34
SHEBO
Original comment available on version: ua
Good afternoon, access granted. thank you
31.03.2022, 09:37
Original comment available on version: ua
Alex wrote:
Good afternoon, access granted. thank you
At the moment, the situation is as follows:
The maximum number of sessions (users) allowed is 0
Sessions in use right now: 0
Free sessions: 0
This means that you have run out of licenses, so you need the help of developers. We are waiting for their help
31.03.2022, 09:51
SHEBO
Original comment available on version: ua
This means that you have run out of licenses, so you need the help of developers. We are waiting for their help
And this help is provided automatically, or is it necessary to inform someone directly? If so, please tell me who?
31.03.2022, 10:56
Original comment available on version: ua
Sergey Lypovenko wrote:
This means that you have run out of licenses, so you need the help of developers. We are waiting for their help
And this help is provided automatically, or is it necessary to inform someone directly? If so, please tell me who?
there is already a request, there is no need to inform anyone, in order of priority, the developers will look and solve the problem
31.03.2022, 11:52
SHEBO
Original comment available on version: ua
Good day. The licenses also flew off, fix it, please https://shopping.vstup.kiev.ua/
08.04.2022, 09:09
Original comment available on version: ua
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