restore access to the box
the client can't access his box gcs2021.1box.link. please send access to his mail again.
yesterday I set a similar task, but now boxing is different.
Original question is available on version: ua
yesterday I set a similar task, but now boxing is different.
Answers:
Good afternoon.
User "Elena1" was in the box from 2021-10-07 19:39:02 to 2021-10-07 23:08:00
As I understand it, the client has access. Use these credentials to log in.
User "Elena1" was in the box from 2021-10-07 19:39:02 to 2021-10-07 23:08:00
As I understand it, the client has access. Use these credentials to log in.
08.10.2021, 15:05
Original comment available on version: ua
it means that she was restored access in the previous task.
and in the second box, gcs2021ins.1box.link still cannot enter. please send her access to it.
and in the second box, gcs2021ins.1box.link still cannot enter. please send her access to it.
08.10.2021, 16:01
Original comment available on version: ua
Yaryna
Integrator
The client wrote:
to the second box, gcs2021ins.1box.link still...
You occupy the license in this box.
08.10.2021, 16:15
Original comment available on version: ua
let's do it again the client has created two boxes.
one enters normally, as you saw in the logs.
trying to go to the second one, gcs2021ins.1box.link, but getting an "invalid password" error. can you send her the password again to the mail for this box? are the logins the same?
one enters normally, as you saw in the logs.
trying to go to the second one, gcs2021ins.1box.link, but getting an "invalid password" error. can you send her the password again to the mail for this box? are the logins the same?
08.10.2021, 16:44
Original comment available on version: ua
Here is your appeal
https://crm-onebox.com/ua/support/security/11284-kliient-ne-mozhe-zayti-v-boks/
Where access was sent to the email address you specified for this box gcs2021ins.1box.link and you wrote, I quote:
Yaryna Integrator
thanks for coming
yesterday, 13:56"
And now you will have a single license on this box.
https://crm-onebox.com/ua/support/security/11284-kliient-ne-mozhe-zayti-v-boks/
Where access was sent to the email address you specified for this box gcs2021ins.1box.link and you wrote, I quote:
Yaryna Integrator
thanks for coming
yesterday, 13:56"
And now you will have a single license on this box.
08.10.2021, 17:07
Original comment available on version: ua
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