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Full report unloading does not work

Why do we pay money but the functionality does not work? The full report download does not work. I have been waiting for an hour but still have not received the Excel file report, can you explain why the system is so unstable?
Original question is available on version: ru

Answers:


Good afternoon.

Maybe because your mail integration is not set up correctly?

[2025-06-16 16:40:06]

data: Array

(

[login] => info@rakhimjon.me

[status] => error

[message] => Connect SMTP is Fail

)
16.06.2025, 16:41
Original comment available on version: ru

Комилжонов Рахимжон Окилжон
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You are looking at the wrong box, I mean https://texnika.crm-onebox.com Please resolve the issue with the mail, it worked before, but now it has stopped working
17.06.2025, 12:54
Original comment available on version: ru

Good afternoon.
If your question is related to the fact that you are trying to send a report from a user with the email address v.sergey.e@gmail.com,
and letters do not arrive to the mail komiljonovrahimjon@gmail.com then you need to set up the integration of the mail v.sergey.e@gmail.com in the box and all letters will arrive.
Or send reports from the mail with which integration is configured in the box.

Komilzhonov Rakhimzhon Okilzhon wrote:
You're watching the wrong box, I mean...

When creating questions, please indicate the name of the box immediately.
17.06.2025, 14:25
Original comment available on version: ru

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