Good afternoon.
If your question is related to the fact that you are trying to send a report from a user with the email address
v.sergey.e@gmail.com,
and letters do not arrive to the mail
komiljonovrahimjon@gmail.com then you need to set up the integration of the mail
v.sergey.e@gmail.com in the box and all letters will arrive.
Or send reports from the mail with which integration is configured in the box.
When creating questions, please indicate the name of the box immediately.