Hello. The translations have been corrected, it should look ok now
There are boundary values for this contact both in the personal settings of the KPI (there is 2) and in the settings of his role (there is 3), so that there would be no misunderstanding why this is how it is displayed, I recommend leaving the setting for this KPI only in 1 place
by mistake with mail integration, I recommend looking at the question
https://crm-onebox.com/en/support/email/5896-ne-pratsyuie-integratsiya-z-poshtoy... an error similar to yours explains where it came from and what to do with it