What would OneBox solve the bug now you need to buy a paid TP?

Now, to solve the bug, you can set the task here. On the site, from now on, all employees of the company, including developers, are responsible.

Finally, a product under the proud name "OneBox" began to crawl out of the swamp in which it has been for many years.
This is a great solution, now let's clarify a couple of nuances:
1. Who determines whether it is a bug or not?
2. When will he do it?
3. If this is a bug, how quickly will it be fixed?
4. How will the system notify me that the bug has been fixed?
5. Who will check the bug fix?

Here you can read an article where there are answers to your questions https://crm-onebox.com/ru/kompaniya-i-press-tsentr/2020/08/18/novie-vozmozhnosti... onebox-teper-stanet-publichnoy/

I read the article that you gave me and did not find a single answer to my 5 questions, maybe I didn’t look well, can you help?

1. Developer
2, 3. The deadlines for providing answers to public technical support are not regulated, therefore, please describe the questions accurately - the more understandable the question is asked by the author, the more likely it is that the answer will be provided in a short time.
4, 5. If you use public technical support (and not private), then on fixing the bug and checking the fix, communication will be conducted here, in the comments

Vlad, I’ll write to you in plain text and openly: once again you say or hint to someone verbally or in writing that OneBox was / is a shit / swamp - then we will deal with you accordingly. Almost all of the current OneBox employees don't want to work with you because you're slandering all the time.
If you don't like it, don't order.
About technical support:
It doesn't matter if it's a bug or not.
If you want a free answer, ask here.
Otherwise, pay for privacy.

Hey Maxim
1. I didn’t try to hint that the system is bad, the system has its pros and cons, I’m glad that you returned to the RAM and that’s exactly what I meant that after your return I saw it clearly?

.... I saw an obvious positive trend in the development of the product (perhaps it seemed to me, but over the past 3 years the product has clearly lost momentum in development)
2. About "Almost all current OneBox employees do not want to work with you" I would go into details of this question if I were you, since I never fuked on a product just like that (you can raise the history of correspondence on my last 100 tasks), yes I am a peculiar person who has principles, for which in turn he pays, I believe in the product and I hope that his hour will come and I hope that you

There seems to be some kind of limit on the number of characters in a comment, since the first comment was cut off