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OS - Questions - Clear box/Tariff reduction

Need help with a few questions:
1. We make sure that the files that are used in our box do not take up 25 GB of space. And although we have automation for deletion, we ask you to clean unused and deleted files and processes in the system.
2. The system has very poor opportunities for clearing space by the user himself, so it would be good to add more universal automation actions. For example:
- remove files from processes in certain statuses, open/closed
- remove files from events that are not related to processes
- remove files from events that are associated with processes and these processes are in certain statuses
- delete processes older than N days and located in def. status
As well as:
- let the user see what exactly the disk space is filled with through the application load on the server", by type as in an android smartphone (files, media, documents, etc.)
and from there give the opportunity to clear through filtration
3. Please reduce us to tariff-3, but first you need to
Original question is available on version: ru

Answers:


Kornev Mikhail
Client
Ergo wrote:
1. We make sure that the files that are used in our box do not take up 25 GB of space. And although we have automation for deletion, we ask you to clean unused and deleted files and processes in the system.

system files - 2GB
media files (events, letters, process files, conversation recordings, comment files, product photos, etc.) - 15GB
Database size - 2GB
database backup size - 1GB
Swap file size (swap) - 2GB
Server Software - 3GB

Kornev Mikhail
Client
Ergo wrote:
2. The system has very poor opportunities for clearing space by the user himself, so it would be good to add more universal automation actions. For example:
- remove files from processes in certain statuses, open/closed
- remove files from events that are not related to processes
- remove files from events that are associated with processes and these processes are in certain statuses
- delete processes older than N days and located in def. status

it's just your wishes
soon there will be a payment for the amount of data - I think you can easily switch to it

Kornev Mikhail
Client
Ergo wrote:
3. Please reduce us to tariff-3, but first you need to decide p1.

this is not done through the forum

Kornev Mikhail
Client
Ergo wrote:
4. How can we upload a backup copy of our box, but only certain data (contacts, products, workflows, certain types of business processes (and files associated with them), files associated with products, directories, events, etc.)?
It would be convenient if the user himself could choose from what to make a backup copy and upload it to himself at any time.

you rent software - no one will let you download it. You can only upload data - there are all tools for this inside the system
Backups we always back up both the database and media files to third-party servers
20.10.2021, 18:41
Original comment available on version: ru

Today we switched to a new billing mechanism - https://crm-onebox.com/ru/prices/
The official announcement will be from day to day.
Old cloud users remain on the old tariffs, but if they wish, we can transfer to a data tariff.
Box data cleaning is a paid service through partners or through a paid data cleaning application (will be available on the website from 11/01/2021).
29.10.2021, 10:36
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru


Miroshnichenko Maxim
Administrator
OneBox CEO wrote:
Today we switched to a new billing mechanism - https://crm-onebox.com/ru/prices/
The official announcement will be from day to day.
Old cloud users remain on the old tariffs, but if they wish, we can transfer to a data tariff.
Box data cleaning is a paid service through partners or through a paid data cleaning application (will be available on the website from 11/01/2021).

how can we now check how many entities per month we create?
29.10.2021, 11:17
Original comment available on version: ru


Kornev Mikhail
Client
Ergo wrote:

Miroshnichenko Maxim
Administrator
OneBox CEO wrote:
Today we switched to a new billing mechanism - https://crm-onebox.com/ru/prices/
The official announcement will be from day to day.
Old cloud users remain on the old tariffs, but if they wish, we can transfer to a data tariff.
Box data cleaning is a paid service through partners or through a paid data cleaning application (will be available on the website from 11/01/2021).

how can we now check how many entities per month we create?

the point is not how much you created
how many do you have now
29.10.2021, 11:42
Original comment available on version: ru


Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:

Kornev Mikhail
Client
Ergo wrote:

Miroshnichenko Maxim
Administrator
OneBox CEO wrote:
Today we switched to a new billing mechanism - https://crm-onebox.com/ru/prices/
The official announcement will be from day to day.
Old cloud users remain on the old tariffs, but if they wish, we can transfer to a data tariff.
Box data cleaning is a paid service through partners or through a paid data cleaning application (will be available on the website from 11/01/2021).

how can we now check how many entities per month we create?

the point is not how much you created
how many do you have now

Got it, how can I check it?
how to understand whether we should switch to billing or not?
29.10.2021, 12:30
Original comment available on version: ru

Here https://crm-onebox.com/ru/profile/boxlist/# after 24 hours it will show how much data you are using.
29.10.2021, 22:00
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

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