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When writing off goods from the warehouse, the reserve flies

Answers:

Well, if you write off the goods - it is logical that the reserves for it are canceled - all how to keep the reserves for what has already been written off?
The reserve is placed on a specific record of the balance in a specific warehouse - and you actually change it.
05.03.2021, 14:55
Original comment available on version: ru

Strange logic.
If the balance in the warehouse is 100 units, in the reserve - 20, then the free balance is 80.
I write off, for example, 5 units, why is the reserve 20 canceled if I have a free balance of 80?
Why does writing off the FREE balance in the warehouse not work?
06.03.2021, 11:11
Original comment available on version: ru

Let's better understand your actions with examples. Provide links to what, where and how you reserve / write off.
09.03.2021, 14:38
Original comment available on version: ru

Here is the item:
https://prnt.sc/10haeva
The balance is 307, reserved 44. That is, the free balance is 263 pieces.
Next write-off:
https://prnt.sc/10hahli
Then we bind the product:
https://prnt.sc/10haiq0
This is nonsense, of course, I need to write off 30, and it is tied one at a time:
https://prnt.sc/10hal7p
Here I chose 2 times for 30, tied 2 times for 1 piece.
https://prnt.sc/10halqo
Who came up with this??? You have to tie 30 times to write off 30 pieces ...
But that's not all!
It is impossible to write off more than 1 piece (although 2 were tied ...)
https://prnt.sc/10haprb
Therefore, we go into editing and write off as much as necessary:
https://prnt.sc/10harpw
And voila - the reserve flew off:
https://prnt.sc/10hatn0
09.03.2021, 19:25
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
When editing an operation, the reserve flies
Here https://crm-onebox.com/ru/support/stock/5456-bag---kogda-redaktiruem-operatsiyu-...
Received an answer (they promised to do something, but I'm not sure they did something)
Elena generally advises you to do all operations with the warehouse through the actions of the business process, since the standard functionality is clumsy (uncomfortable) for me
09.03.2021, 23:19
Original comment available on version: ru

Will there be an answer to this question?
11.03.2021, 10:32
Original comment available on version: ru

Good afternoon, when editing any warehouse operation, the reserves for the balances fly off. Soon we will make a warning, which will be written about this logic when editing a transaction.
11.03.2021, 18:02
Original comment available on version: ru

Better make sure that the leftovers do not fly off!)
12.03.2021, 11:01
Original comment available on version: ru

The issue is not resolved!
12.03.2021, 11:29
Original comment available on version: ru

I can do it for you if you upgrade to a cloud plan or in 2 hours.
12.03.2021, 16:55
Original comment available on version: ru

Thank you, of course)))
But this should be by default in the product that we have already bought from you.
These are the basics of inventory control - the reserve of goods SHOULD NOT be canceled just like that, and if part of the goods is reserved, and part is available for write-off, then the available balance should be written off.
You have a different logic, which, as can be seen from the discussion, causes inconvenience, not only to me.
I understand the desire of your company to transfer everyone to the cloud, as well as to modify for a fee what should work anyway - it is natural to strive to earn more, but this is at least dishonorable in relation to those of your customers who bought a box from you.
13.03.2021, 11:22
Original comment available on version: ru

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