After the shipment of the order, the goods are not deducted from the warehouse
The goods in orders after the transition of the order to the status "Shipped" - "Order Completed" are not written off from the warehouse, what is the reason for this error?
Original question is available on version: ru
Answers:
Can you provide a link to the process in which the error occurs?
18.11.2020, 11:10
Original comment available on version: ru
18.11.2020, 13:53
Original comment available on version: ru
Dimov Denis Mikhailovich
Client wrote:
https://7mart.crm-onebox.com/admin/customorder/order/3809/edit/
This process is already in the status "Order Completed"
Is there an example of a process with a similar problem that hasn't progressed to this stage yet?
18.11.2020, 15:21
Original comment available on version: ru
A process with a similar problem that has not yet passed to this stage has not been noticed, the problem concerns already completed orders, what should I do with them? How to organize the write-off of these goods in already completed orders?
18.11.2020, 15:31
Original comment available on version: ru
For your order from the example, the sale of goods from the warehouse occurred
https://7mart.crm-onebox.com/admin/shop/storage/motion/919/?productid=
https://7mart.crm-onebox.com/admin/shop/storage/motion/919/?productid=
18.11.2020, 15:37
Original comment available on version: ru
Product: Garland transparent cord 200 Led, white (Z) - before sale and after the warehouse is displayed in the same quantity
18.11.2020, 15:56
Original comment available on version: ru
The sale of goods was, but the quantity of goods remained unchanged
18.11.2020, 15:57
Original comment available on version: ru
Dimov Denis Mikhailovich
Client wrote:
The sale of goods was, but the quantity of goods remained unchanged
as you can see this product was sold in the amount of 10 pieces, then that it is now in stock 10 pieces, you can see in the Warehouse warehouse of the product card and see that after the sale there was a posting of 10 pieces and this could have happened the impression that the sale did not occur
18.11.2020, 16:07
Original comment available on version: ru
The question is not that there was no sale, but that today this product is in stock in the amount of 10 pieces, despite the fact that it was sold.
18.11.2020, 16:59
Original comment available on version: ru
Additionally, there was no arrival of this product at the warehouse, hence the question:
Why is the product after the sale not written off from the warehouse and is in stock?
And if it was written off, how to explain its existence?
Why is the product after the sale not written off from the warehouse and is in stock?
And if it was written off, how to explain its existence?
18.11.2020, 17:01
Original comment available on version: ru
Dimov Denis Mikhailovich
Client wrote:
Additionally, there was no arrival of this product at the warehouse, hence the question:
Why is the product after the sale not written off from the warehouse and is in stock?
And if it was written off, how to explain its existence?
There were 3 warehouse records for this product
credited, written off, credited
from the last arrival and the presence of this product is worth
18.11.2020, 17:09
Original comment available on version: ru
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