Doesn't reserve an item
Order https://mariemur.crm-onebox.com/admin/customorder/order/14261/edit/
It has a product https://mariemur.crm-onebox.com/admin/shop/products/28759/edit/
In stock 5 pieces
https://mariemur.crm-onebox.com/admin/shop/products/28759/storage/
I am moving to the stage https://mariemur.crm-onebox.com/admin/shop/workflowstatus/68/action/new/
The 1st action of the reserve gives an error (2nd and 3rd action turned off for the test)
It is not possible to reserve an item in stock. Not enough Bryony Bra in stock.
At the same time, the goods are in stock, without a reserve 4 pieces, in the order the quantity is 2
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
It has a product https://mariemur.crm-onebox.com/admin/shop/products/28759/edit/
In stock 5 pieces
https://mariemur.crm-onebox.com/admin/shop/products/28759/storage/
I am moving to the stage https://mariemur.crm-onebox.com/admin/shop/workflowstatus/68/action/new/
The 1st action of the reserve gives an error (2nd and 3rd action turned off for the test)
It is not possible to reserve an item in stock. Not enough Bryony Bra in stock.
At the same time, the goods are in stock, without a reserve 4 pieces, in the order the quantity is 2
Answers:
Cancel, figured it out
25.03.2021, 12:50
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Cancel, figured it out
Write for other users what was the matter)
25.03.2021, 14:10
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
Cancel, figured it out
Write for other users what was the matter)
It turned out that the problem still remains.
https://mariemur.crm-onebox.com/admin/customorder/order/14671/edit/
I am moving to the stage https://mariemur.crm-onebox.com/admin/shop/workflowstatus/68/action/new/
I get an error that there is no product, while the product is enough in stock.
At stages 2 and 3, the action turned off so that only the 1st action of the reserve worked, it gives an error.
25.03.2021, 16:25
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Maybe the problem is that in the action a warehouse is selected, in which there are 1 item, and in the order for 2 items?
25.03.2021, 17:26
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
Maybe the problem is that in the action a warehouse is selected, in which there are 1 item, and in the order for 2 items?
No, not true
Warehouse is not specified in the order.
In the action, there is a checkbox ""If no warehouse is selected, reserve only in warehouses that have a checkmark "Can I reserve in this warehouse""
And the settings indicate the warehouses where the goods are, exactly where 2+ is in the warehouse https://mariemur.crm-onebox.com/admin/shop/storage/settings/names/
That is, the action should take from those warehouses where you can reserve and these warehouses have goods.
25.03.2021, 17:29
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Will there be any solution?
26.03.2021, 17:47
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Will there be any solution?
While discussing the solution with colleagues
29.03.2021, 18:20
Original comment available on version: ru
It seems like they fixed it, reserved it
29.03.2021, 18:22
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
It seems like they fixed it, reserved it
So I manually translated it, it didn't work
29.03.2021, 18:23
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
So I manually translated it, it didn't work
translated like me)
30.03.2021, 16:28
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
So I manually translated it, it didn't work
translated like me)
Ok, we'll watch for another week, if everything is OK, we'll close the ticket
30.03.2021, 16:30
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
All reserves are broken
Example https://mariemur.crm-onebox.com/admin/shop/products/27931/storage/
All goods are in reserve
If you look in more detail
https://mariemur.crm-onebox.com/admin/shop/storage/reserve/?balanceid=3414
It can be seen that in reserve, but not for any process
I opened all the processes for this product, it is not in reserve anywhere ..
There are many such examples
Example https://mariemur.crm-onebox.com/admin/shop/products/27931/storage/
All goods are in reserve
If you look in more detail
https://mariemur.crm-onebox.com/admin/shop/storage/reserve/?balanceid=3414
It can be seen that in reserve, but not for any process
I opened all the processes for this product, it is not in reserve anywhere ..
There are many such examples
31.03.2021, 11:19
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
For this user https://mariemur.crm-onebox.com/admin/shop/users/4/ they are all in the waste basket. The reserve can be not only for the process, but also for the write-off / sale basket.
31.03.2021, 17:42
Original comment available on version: ru
The error remains, I will explain what is the essence
There is an order https://mariemur.crm-onebox.com/admin/customorder/order/15041/edit/
Moving on to this step https://mariemur.crm-onebox.com/admin/shop/workflowstatus/68/action/new/
And I get an error
The action includes the setting If no warehouse is selected, reserve only in warehouses that have the checkbox "Can I reserve in this warehouse"
There is a warehouse where you can reserve the goods, but the action still swears.
I just checked again, took the goods for which I swear, opened a warehouse for each, exactly the warehouse where you can reserve the goods.
There is an order https://mariemur.crm-onebox.com/admin/customorder/order/15041/edit/
Moving on to this step https://mariemur.crm-onebox.com/admin/shop/workflowstatus/68/action/new/
And I get an error
The action includes the setting If no warehouse is selected, reserve only in warehouses that have the checkbox "Can I reserve in this warehouse"
There is a warehouse where you can reserve the goods, but the action still swears.
I just checked again, took the goods for which I swear, opened a warehouse for each, exactly the warehouse where you can reserve the goods.
05.04.2021, 11:24
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Those. the fact that in action the warehouse "Fulfillment warehouse" is hard-coded doesn't bother you?
05.04.2021, 16:30
Original comment available on version: ru
Dobby
best house-elf ever wrote:
Those. the fact that in action the warehouse "Fulfillment warehouse" is hard-coded doesn't bother you?
Yes, that's right and I'll explain why, the action has the setting "If a warehouse is not selected, reserve only in warehouses that have a checkmark" Is it possible to reserve in this warehouse"
For products, the warehouse is not selected, so it should be reserved exactly at those warehouses where it is possible, and not at the warehouse indicated in the action + the warehouse indicated in the action - it cannot be reserved (it does not have a checkmark that can be reserved)
05.04.2021, 16:34
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Korop Vladislav Pavlovich
KTS Premium Partner wrote:
The warehouse is not selected for the products, therefore it should be reserved exactly in those warehouses where it is possible, and not in the warehouse specified in the action
did you just come up with this?
05.04.2021, 16:47
Original comment available on version: ru
Dobby
best house-elf ever wrote:
Korop Vladislav Pavlovich
KTS Premium Partner wrote:
The warehouse is not selected for the products, therefore it should be reserved exactly in those warehouses where it is possible, and not in the warehouse specified in the action
did you just come up with this?
No, this is what you were finalizing, we discussed it 2015687091
The revision clearly states that we do not select a warehouse, it must be selected from the list available for reservation. Look carefully at the revision, it does not say that when the setting is enabled, it will reserve in the warehouse in action, it should only reserve in the warehouses available in the reserve.
05.04.2021, 16:58
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
you do not throw an error 1 action and the 2nd move action. Due to the fact that in the second it is worth "detect automatically" for one of the products, it finds the first available warehouse from which you can move at least 1 unit of goods and this is not the warehouse you need and cannot make the move. Select finished products there and go to the stage
05.04.2021, 17:36
Original comment available on version: ru
Dobby
best house-elf ever wrote:
you do not throw an error 1 action and the 2nd move action. Due to the fact that in the second it is worth "detect automatically" for one of the products, it finds the first available warehouse from which you can move at least 1 unit of goods and this is not the warehouse you need and cannot make the move. Select finished products there and go to the stage
Now I'm trying to translate and I'm getting the error Not enough Karly High-Waist Thong in stock.
Checking all Karly High-Waist Thong products
Everything is in the warehouse of finished products, but only 1 product is also in another warehouse which is in reserve, that is, there is no free balance https://mariemur.crm-onebox.com/admin/shop/products/28124/storage/
But in another warehouse there is
It turns out that the action takes does not take into account the fact that the goods are in reserve and are actually 0 in the warehouse and are trying to move from this warehouse? Instead of taking it from the warehouse where it really is in the free balance
05.04.2021, 17:53
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Korop Vladislav Pavlovich
KTS Premium Partner wrote:
It turns out that the action takes does not take into account the fact that the goods are in reserve and are actually 0 in the warehouse and are trying to move from this warehouse?
maybe he doesn’t look at the reserve, yes
05.04.2021, 20:41
Original comment available on version: ru
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