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Copying emails from the parent process

There is a process https://hte.crm-onebox.com/admin/customorder/lead/305/edit/
It contains letters (correspondence with the client) on the 12th
I create a subprocess
https://hte.crm-onebox.com/admin/customorder/order/331/edit/
There is an action to copy comments from the parent process
https://hte.crm-onebox.com/admin/shop/workflowstatus/67/action/new/
https://prnt.sc/10mcjt8
But the letters were not copied. Tell me why and how to configure the copying of letters from the parent process to the subprocess.
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

finalization of copying comments with email type 1h
15.03.2021, 16:10
Original comment available on version: ru

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