The discount for the process is incorrectly calculated
The system is configured with a discount when registering a process http://prntscr.com/v4sogc When registering a process in the amount of more than 7000 UAH, according to the settings, the system should apply a 10% discount. When adding two products to the basket, the order amount is more than 7000 UAH, a 10% discount should be applied. For one product from the basket http://prntscr.com/v4srum, the discount is not made according to the settings in the product card http://prntscr.com/v4ssbd for the second product, the discount is applied according to the system settings. In my cart, the 10% discount is calculated correctly: 10% for one product, the order amount is more than 7000 UAH. http://prntscr.com/v4su8q and then when placing an order, the discount is applied incorrectly http://prntscr.com/v4swor
Products for the test https://rybalkashop.com.ua/chehol-fisher-dlya-raskladushki-96h100h47-sm/ and https://rybalkashop.com.ua/raskladushka-karpovaya-vario-bad-1/
Original question is available on version: ru
Products for the test https://rybalkashop.com.ua/chehol-fisher-dlya-raskladushki-96h100h47-sm/ and https://rybalkashop.com.ua/raskladushka-karpovaya-vario-bad-1/
Answers:
To confirm that this is a bug and it needs to be fixed, I provide proof from my second box https://campshop.com.ua/ that this should not be so. Here is the order, one item is without discount, the other is with discount
https://prnt.sc/v5d6t2 https://prnt.sc/v5d7lc
Everything is considered correct, according to the settings.
https://prnt.sc/v5d6t2 https://prnt.sc/v5d7lc
Everything is considered correct, according to the settings.
23.10.2020, 17:10
Original comment available on version: ru
good afternoon, we will analyze and give an answer, most likely you made a mistake
26.10.2020, 06:58
Original comment available on version: ru
Ustimenko Igor OneBox CTO wrote:
good afternoon, we will analyze and give an answer, most likely you made a mistake
Before writing, I checked for a week.
26.10.2020, 08:33
Original comment available on version: ru
I just checked it on test goods. The cart displays a discount of 255 UAH. and that's right http://prntscr.com/v6u5r4 and then when placing an order, a discount of 153 UAH. http://prntscr.com/v6u6ic How could I be wrong?
26.10.2020, 08:36
Original comment available on version: ru
hello
The wrong discount was displayed in the cart, it has already been corrected and it is displayed the same at all stages
The search for a discount for automatic application occurs by the amount of the product to which this discount will apply.
Unfortunately, the item in the cart, which is covered by the discount, is not enough to use the discount from 7000 and the discount from 2000 will be used
The wrong discount was displayed in the cart, it has already been corrected and it is displayed the same at all stages
The search for a discount for automatic application occurs by the amount of the product to which this discount will apply.
Unfortunately, the item in the cart, which is covered by the discount, is not enough to use the discount from 7000 and the discount from 2000 will be used
26.10.2020, 10:26
Original comment available on version: ru
Maria Employee wrote:
hello
The wrong discount was displayed in the cart, it has already been corrected and it is displayed the same at all stages
The search for a discount for automatic application occurs by the amount of the product to which this discount will apply.
Unfortunately, the item in the cart, which is covered by the discount, is not enough to use the discount from 7000 and the discount from 2000 will be used
So why does it count the discount in my other box in a completely different way?
I sent you a confirmation.
Here is the order, one item is without discount, the other is with discount
https://prnt.sc/v5d6t2 https://prnt.sc/v5d7lc
Everything is considered correct, according to the settings.
26.10.2020, 10:30
Original comment available on version: ru
Gorbach Vitaliy Client wrote:
Unfortunately, the item in the cart, which is covered by the discount, is not enough to use the discount from 7000 and the discount from 2000 will be used
The settings indicate the discount applies to the amount of the order.... here https://prnt.sc/v6wj97
26.10.2020, 10:32
Original comment available on version: ru
Gorbach Vitaly
Client wrote:
Here is the order, one item is without discount, the other is with discount
https://prnt.sc/v5d6t2 https://prnt.sc/v5d7lc
Everything is considered correct, according to the settings.
Items covered by the discount in the cart 7392
The discount extends from 5000
The condition for applying a discount even for one such product is triggered
and the discount is calculated on the amount of this particular product, excluding the second, for which the discount does not apply
If there was 1 piece of this product in the cart or its total cost was ~ 3800, then you would see the same picture as in the other box - the total amount of the order fits the conditions for using the automatic discount, but is not applied due to the fact that it is not enough the amount to which the discount will apply
26.10.2020, 10:37
Original comment available on version: ru
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