Filters the wrong values
I go to the list of orders https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/
Filter by 1 field
I sort by this field, as a result, it shows processes that have a different value in the field, I showed it in the screenshot.
https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/?filtercustomnapr... D0%B1%D0%BE%D1%82%D0%BA%D0%B5&filtershowprocess=&fromfiltercustomsummapredoplati122=&tofiltercustomsummapredoplati122=&filtercustommenedzherkontaktsentra1035=&filterdatetofrom=&filterdatetoto=&filterclientid[0]=&filterorderclientphone=&filterproductcustompostavshchikdoppoleproduktaprotsessa41683=&filterproductcustomtiptovaraproduktprotsessa42331=&filtercode1c=&filternumber=&filtercustomnomerttn692=&filtercustomotvetstvenniyperviy399=&filtercustomotvestvenniyprotsessa316 =&filterlaststa
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Filter by 1 field
I sort by this field, as a result, it shows processes that have a different value in the field, I showed it in the screenshot.
https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/?filtercustomnapr... D0%B1%D0%BE%D1%82%D0%BA%D0%B5&filtershowprocess=&fromfiltercustomsummapredoplati122=&tofiltercustomsummapredoplati122=&filtercustommenedzherkontaktsentra1035=&filterdatetofrom=&filterdatetoto=&filterclientid[0]=&filterorderclientphone=&filterproductcustompostavshchikdoppoleproduktaprotsessa41683=&filterproductcustomtiptovaraproduktprotsessa42331=&filtercode1c=&filternumber=&filtercustomnomerttn692=&filtercustomotvetstvenniyperviy399=&filtercustomotvestvenniyprotsessa316 =&filterlaststa
Answers:
There is no such system field "Status of processes", this is an additional field. Most likely you write a value into it and somewhere you missed the settings that should record the current status
12.11.2021, 11:24
Original comment available on version: ru
Sorry, there is no such filter either, there is a jamb with filtering, most likely
12.11.2021, 11:25
Original comment available on version: ru
Good afternoon, did the type of this additional field and the set of values change?
For example, for https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/edit/ 2 values are stored in the database for this additional field
For delivery
In processing
And the first of them is not in the list of values of the additional field now
For example, for https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/edit/ 2 values are stored in the database for this additional field
For delivery
In processing
And the first of them is not in the list of values of the additional field now
18.11.2021, 12:28
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
Good afternoon, did the type of this additional field and the set of values change?
For example, for https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/edit/ 2 values are stored in the database for this additional field
For delivery
In processing
And the first of them is not in the list of values of the additional field now
The field type and set of values did not change. The value was recorded by the action in the step. A value has just been added to the dropdown list.
But still, the question is relevant, why is the value one, but filters differently + how 2 values recorded
22.11.2021, 13:10
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Korop Vladislav Pavlovich
KTS wrote:
The field type and set of values did not change. The value was recorded by the action in the step.
What action?
As far as I understand, if an arbitrary value was written by the action, which is not in the drop-down list, it will be written to the database separately (without overwriting the existing one), therefore there are several entries for one process.
22.11.2021, 14:50
Original comment available on version: ru
I rechecked, the most likely reason is that for the process indicated in the example, 2 people simultaneously switched the status
see https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/history/?... =&workflow=
at 2021-10-25 11:46:12
see https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/history/?... =&workflow=
at 2021-10-25 11:46:12
22.11.2021, 16:25
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
I rechecked, the most likely reason is that for the process indicated in the example, 2 people simultaneously switched the status
see https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/history/?... =&workflow=
at 2021-10-25 11:46:12
1. So, how to avoid if 2 managers take an order to work? There must be some protection against this.
2. Here is another example
https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2088218/edit/
22.11.2021, 16:43
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
