The price of the product does not increase
Good afternoon, after switching to OS, when creating a new order, customer prices no longer drag, the base price stretches.
Procedure:
1.Create an order
2. We select the product in the list of products, the price is shown actual for the client
3. We add a position to the order and it appears in the product table already with the base price, and not the one that was in the product search bar.
Please help me solve the problem.
Original question is available on version: ru
Procedure:
1.Create an order
2. We select the product in the list of products, the price is shown actual for the client
3. We add a position to the order and it appears in the product table already with the base price, and not the one that was in the product search bar.
Please help me solve the problem.
Answers:
Andrey wrote:
3. We add a position to the order and it appears in the product table already with the base price, and not the one that was in the product search bar
That is, you add a product under an employee with a price level and want to have exactly this price according to the price level?
What user are you doing this under?
15.09.2021, 17:46
Original comment available on version: ru
Here are the screenshots as shown in detail.
The client has a VIP price, when creating an order in the product search bar, the VIP shows the price, when you click the add button, the product with the base price is added to the table, not the VIP
The client has a VIP price, when creating an order in the product search bar, the VIP shows the price, when you click the add button, the product with the base price is added to the table, not the VIP
16.09.2021, 12:04
Original comment available on version: ru
It would be nice if you provided information with links if you already show examples.
Because you don't even have a link to onebox
Because you don't even have a link to onebox
17.09.2021, 10:51
Original comment available on version: ru
17.09.2021, 11:18
Original comment available on version: ru
Everything is not quite right - it is not the base price of the product that is being pulled up, but the price level that is registered in one of the contact groups http://box.agro-him.com.ua/app/contact/usergroups/setting/6/
Actually, when determining the price, it was determined that 2 price levels are suitable for the client according to his price level and group - and received the price of 32.55 for the first of them
Actually, when determining the price, it was determined that 2 price levels are suitable for the client according to his price level and group - and received the price of 32.55 for the first of them
20.09.2021, 11:21
Original comment available on version: ru
I agree, there is such a moment, for the Ukraine group = Base price, but in the same group there are clients who have the VIP price level set in the contact card, how to set it up so that the price indicated in the contact card is also in the order?
20.09.2021, 13:49
Original comment available on version: ru
Andrey wrote:
I agree, there is such a moment, for the Ukraine group = Base price, but in the same group there are clients who have the VIP price level set in the contact card, how to set it up so that the price indicated in the contact card is also in the order?
So that if there are price levels in the contact card, do not take into account the price levels for its groups?
But here is a clarifying question - if the contact has price levels, but the product has no prices - but there are price levels for groups and there is a price - what to do?
22.09.2021, 15:57
Original comment available on version: ru
Andrey wrote:
We have a price for every product.
i.e. the logic should be:
- if the client has price levels - we select according to them
- if the client does not have price levels, but has them by groups - then already by them
if so, you can modify the global setting, its implementation will take 1 hour
23.09.2021, 16:21
Original comment available on version: ru
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