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sending emails from onebox not working

sending letters from onebox does not work, it says that letters have been sent but they do not reach the recipient
Original question is available on version: ru

Answers:

Check if the integration with SMTP of the mailbox you are sending from is correct.
If you don't understand - provide a link to onebox and an example of sending a letter.
30.12.2020, 15:10
Original comment available on version: ru

Vchora everything worked at once stopped working,
https://crm.tdp.com.ua/
sheets are edited at the stage https://prnt.sc/wd04tf
30.12.2020, 15:15
Original comment available on version: ru


Artem wrote:
sheets are edited at the stage https://prnt.sc/wd04tf

do you send it to yourself?
give a link to the process + stage
30.12.2020, 15:57
Original comment available on version: ru

https://crm.tdp.com.ua/admin/customorder/order/36695/edit/ test stage for verification
the sheet is simply duplicated for us too
30.12.2020, 16:09
Original comment available on version: ru

fsockopen(): unable to connect to ssl://uashared08.twinservers.net:465 (Connection timed out)
apparently something has changed in the interaction between your server where OneBox and mail
host uashared08.twinservers.net does not even ping from the server, apparently access is closed?
30.12.2020, 16:37
Original comment available on version: ru

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