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Spam in the mail

Good day!
The IP of our OneBox 91.200.41.141 was found in the following spam databases:
sbl.spamhaus.org
spam.dnsbl.sorbs.net
zen.spamhaus.org
Moreover, we did not send out external mailings to clients, only mailings about the birthdays of employees to Gmail addresses.
Due to the fact that only you have access to the server and the mail server was also configured by your company, please:
1) take the necessary measures to identify the vulnerabilities of our server and mail server, also in accordance with the requirements of the spam database holders listed above.
2) take measures to remove our IP from spam databases.
Original question is available on version: ru

Answers:

Good afternoon!
Please specify the URL of your OneBox
22.09.2020, 13:02
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Judging by the IP 91.200.41.141 you have a boxed version of OneBox, you host it on your server.
According to the "box vs cloud" rules, the customer himself is responsible for his server, but we will try to help you, at least telling you "what to do".
Option 1.
It is most advisable for you to contact your hosting provider (hvosting), and ask/order from them what you are asking for.
Option 2.
OneBox Dev Production integrator https://crm-onebox.com/en/integrators/ can do it too,
but, all the conditions, guarantees, etc. - this is already a question for them.
Also, you should understand that when you get into the spam database - this is not a "vulnerability", but rather the nuances of setting up a mail server.
I recommend using http://mail-tester.com - send a letter to the specified mailbox from your OneBox, then mail-tester will show "what's wrong with your mail" (not OneBox, but mail).
22.09.2020, 13:09
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

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