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URGENT: Stopped downloading orders from the Portal

Orders from 2 sites stopped loading, API keys work 100%
at 2021-07-13 14:34 the last order was loaded after that all orders are not loaded.
ANY SETTINGS HAVE NOT BEEN MADE OR CHANGED IN A LONG LONG TIME.
WHAT TO DO HOW TO BE????
Original question is available on version: ru

Answers:

At the moment, there are no errors in the work.
14.07.2021, 00:03
Original comment available on version: ru

GERA
BAAs Dev.
Just yesterday at 20:01 All orders were loaded with a delay from lunch, or rather from 14:34
14.07.2021, 12:50
Original comment available on version: ru

The box was connected to the promo, the connection was in the "Established" state, but the prom did not return anything and did not close the connection.
14.07.2021, 13:43
Original comment available on version: ru

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