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Orders arrive incorrectly from Rozetka

Good afternoon!
from Rozetka, empty orders arrive, it’s not clear at what stage nothing can be done with them

there are many such processes and it makes no sense to permanently delete
Please fix the bug
http://onebox.ardis.ua/
http://onebox.ardis.ua/admin/customorder/zamovlennya/3664/edit/
Original question is available on version: ru

Answers:

Good afternoon. Remove all actions from the first stage of your BP. When switching to the start status, processes may receive an error as a result of which you get what is now on the screenshots.
26.05.2021, 12:31
Original comment available on version: ru

At the first stage, I only have the action to change the name
26.05.2021, 23:57
Original comment available on version: ru

and 2 more procedures on saving
27.05.2021, 10:32
Original comment available on version: ru


snowball
Death is coming to Brooklyn, it has big teeth and a fluffy tail. wrote:
and 2 more procedures on saving

I disabled all actions in the procedure too, but still an empty order was created
27.05.2021, 13:43
Original comment available on version: ru

Please give a link to some current process that can be deleted, I will delete it and see why this happens on the next import
27.05.2021, 14:28
Original comment available on version: ru


snowball
Death is coming to Brooklyn, it has big teeth and a fluffy tail. wrote:
Please give a link to some current process that can be deleted, I will delete it and see why this happens on the next import

http://onebox.ardis.ua/admin/customorder/zamovlennya/7167/edit/ this is empty
http://onebox.ardis.ua/admin/customorder/zamovlennya/7004/edit/
27.05.2021, 16:24
Original comment available on version: ru

in action, in the setting "Search for a product by field based on"Product Name" set the value to "Name"
27.05.2021, 17:47
Original comment available on version: ru

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