Bug on the completed task
Good afternoon!
Previously ordered the following revision - https://crm-onebox.com/ru/support/business-processes/7675-v-deystvii-quotpromua-... vozmozhnost-vibora-etapa/
But unfortunately it does not work, namely: messages do not fall on the stage (see screenshot No. 1). I think that this situation arose due to the fact that in automation they forgot to remove the extra field "Business process" (see screenshot No. 2).
Please check what is the problem.
Thanks in advance!
Original question is available on version: ru
Previously ordered the following revision - https://crm-onebox.com/ru/support/business-processes/7675-v-deystvii-quotpromua-... vozmozhnost-vibora-etapa/
But unfortunately it does not work, namely: messages do not fall on the stage (see screenshot No. 1). I think that this situation arose due to the fact that in automation they forgot to remove the extra field "Business process" (see screenshot No. 2).
Please check what is the problem.
Thanks in advance!
Answers:
Yurchenko Roman Sergeevich wrote:
I think that this situation arose due to the fact that in automation they forgot to remove the extra field "Business process" (see screenshot No. 2).
Removed the extra field.
But I don’t think that the problem is in it - most of all, at the selected stage, you have some kind of action that can give an error.
Added logging, I'll check after a new message
12.04.2021, 15:26
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
But I don’t think that the problem is in it - most of all, at the selected stage, you have some kind of action that can give an error.
Added logging, I'll check after a new message
Max didn't help
Here are 2 tests
https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/31290/edit/
https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/31292/edit/
12.04.2021, 17:07
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
Max didn't help
Helped me.
I fixed the error, it will work on new processes. Switch the old ones manually through bulk operations.
12.04.2021, 17:24
Original comment available on version: ru
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