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order does not come from the outlet

Hello, the order arrived and after half an hour it did not enter the box
integration checked
everything is in place
I ask you to establish the cause and prevent this (not the first time)
Original question is available on version: ru

Answers:


antip
Client wrote:
Hello, the order arrived and after half an hour it did not enter the box
integration checked
everything is in place
I ask you to establish the cause and prevent this (not the first time)

came in an hour later
20.01.2021, 20:53
Original comment available on version: ru

Good evening.
Your minute kroner works for a long time, so the order did not come in for a long time.
you can see the working time of the cron here /admin/shop/statistic/ -> "Detailed information"
cron works Work time: 2,296.44 s
20.01.2021, 23:30
Original comment available on version: ru


Tasun Sergey Vladimirovich
Employee wrote:
Good evening.
Your minute kroner works for a long time, so the order did not come in for a long time.
you can see the working time of the cron here /admin/shop/statistic/ -> "Detailed information"
cron works Work time: 2,296.44 s


and what should I do with this information, can I somehow influence it?
21.01.2021, 10:50
Original comment available on version: ru

In the topic you wrote

antip
Client wrote:
please find out the reason

This is the reason.

antip
Client wrote:
and what should I do with this information, can I somehow influence it?

You can see that it takes a long time and maybe you can change the logic...
as an example: if you arrange mailing of letters to 5000 addresses, then the order will come to you only when all the letters are gone.
21.01.2021, 13:27
Original comment available on version: ru


Tasun Sergey Vladimirovich
Employee wrote:
In the topic you wrote

antip
Client wrote:
please find out the reason

This is the reason.

antip
Client wrote:
and what should I do with this information, can I somehow influence it?

You can see that it takes a long time and maybe you can change the logic...
as an example: if you arrange mailing of letters to 5000 addresses, then the order will come to you only when all the letters are gone.

got it - thanks for the reply!
21.01.2021, 13:48
Original comment available on version: ru

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