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ROZETKA / socket how to make it so that the recipient's data enters the box, not the user's / rozetka_auto_action_import_orders

There are 2 blocks in the LC socket:
Recipient data
User data
Now the data from the "User data" block enters the box
If in the action settings you check the box "As this parameter is marked, the client will be included in the process with information about the delivery."
It pulls the full name from the "Recipient's data" block, but the phone still pulls from the "User data" block
For example, an order https://baza.cn.ua/admin/customorder/order/30562/edit/ (perhaps at the time of decision the data will be different, see history if not)
How to make sure that data from the "Recipient's data" block enters the box, not only the full name, but also the phone number?
Original question is available on version: ru

Answers:


Kupriyan Vladislav Valerievich wrote:
How to make sure that data from the "Recipient's data" block enters the box, not only the full name, but also the phone number?

finalization of a similar setting as "If this parameter is marked, the customer's information will be used in the process for delivery information.", only for a phone number - 1 hour
15.12.2020, 15:50
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Tyndyk Maxim Vadimovich
Administrator wrote:

Kupriyan Vladislav Valerievich wrote:
How to make sure that data from the "Recipient's data" block enters the box, not only the full name, but also the phone number?

finalization of a similar setting as "If this parameter is marked, the customer's information will be used in the process for delivery information.", only for a phone number - 1 hour

But there were no similar requests, maybe there is already a topic somewhere?
It's just that it doesn't seem logical, I kind of don't understand what this checkbox gives "As this parameter is noted, the client will be taken into the process with information about the delivery." in fact, it only creates a kind of mess in the database, as it comes out with this setting from the outlet, it pulls the name of the recipient and the user's phone, well, it's generally inconvenient
15.12.2020, 17:27
Original comment available on version: ru


Kupriyan Vladislav Valerievich wrote:
But there were no similar requests, maybe there is already a topic somewhere?

The forum is at your disposal - you can search.

Kupriyan Vladislav Valerievich wrote:
It just doesn't seem logical

Your "logic" is based only on your need.
16.12.2020, 15:51
Original comment available on version: ru

We also need the correct recipient data to be pulled up.
Maybe this can be implemented as part of free improvements (or rather, the development of onebox)?
16.12.2020, 17:44
Original comment available on version: ru


Eugene wrote:
Maybe this can be implemented as part of free improvements (or rather, the development of onebox)?

Earlier on the forum, a separate topic described the rules for providing investments for cloud users.
17.12.2020, 16:01
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:

Eugene wrote:
Maybe this can be implemented as part of free improvements (or rather, the development of onebox)?

Earlier on the forum, a separate topic described the rules for providing investments for cloud users.

Thank you, if I have free time, I'll look for what you write about.
In fact, it turns out that the integration with the outlet does not work fully if the recipient's contact details are not transferred to CRM (how can you use the full name of one person and the phone number of another ???? This is not logical!)
17.12.2020, 18:41
Original comment available on version: ru


Eugene wrote:
(how can you use the full name of one person and the phone number of another???? This is not logical!)

The integration works exactly as it was originally requested to be done.
18.12.2020, 16:25
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:
The integration works exactly as it was originally requested to be done.

Yes, it is possible that when it was made, it worked correctly.
Then something changed in the outlet, something was added.
Are you implementing these changes?
In fact, it turns out that at the moment the integration does not work fully?
18.12.2020, 20:36
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Tyndyk Maxim Vadimovich
Administrator wrote:
The integration works exactly as it was originally requested to be done.

Can you show the TOR for this task, otherwise it’s not clear why such a refinement in it is somehow a little logic the phone of one person, the full name of another?
19.12.2020, 10:47
Original comment available on version: ru


Evgeniy
Client wrote:
We also need the correct recipient data to be pulled up.
Maybe this can be implemented as part of free improvements (or rather, the development of onebox)?

I support
20.12.2020, 19:33
Original comment available on version: ru


Kupriyan Vladislav Valerievich wrote:
Can you show the TOR for this task, otherwise it’s not clear why such a refinement in it is somehow a little logic the phone of one person, the full name of another?

No. You must understand that you should not be reported and agreed with you on improvements that were not implemented at your request. You want change - I provided an estimate. If there is a user of paid cloud plans who also need it, we invest in it.
21.12.2020, 15:45
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Tyndyk Maxim Vadimovich
Administrator wrote:

Kupriyan Vladislav Valerievich wrote:
Can you show the TOR for this task, otherwise it’s not clear why such a refinement in it is somehow a little logic the phone of one person, the full name of another?

No. You must understand that you should not be reported and agreed with you on improvements that were not implemented at your request. You want change - I provided an estimate. If there is a user of paid cloud plans who also need it, we invest in it.

I understand this, it’s just that this refinement is already very illogical, perhaps the client made improvements and didn’t really use it (in my practice, and in yours) it happened, so I want to look at the TK and understand whether the refinement brought benefit to the author
21.12.2020, 17:02
Original comment available on version: ru

Hello!
Please, is there any progress on this issue?
Is there any plan to fix the issue described in this ticket?
06.01.2021, 14:30
Original comment available on version: ru

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