Hello, orders do not enter the box with rozetka please solve the problem order in rozetka account [file]555[/file] settings in box https://box.optodess.com.ua/admin/shop/integrations/rozetka-integration-2/control/ [file]556[/file]

import orders from rozetka

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Педан Антон

2020-11-06 15:51:10

Hello, orders do not enter the box with rozetka
please solve the problem
order in rozetka account
settings in box
https://box.optodess.com.ua/admin/shop/integrations/rozetka-integration-2/contro...

screenshot_1.jpg screenshot_2.jpg

Original question is available on version: ru

Answers:

Мулач Марина Анатольевна

SheBo

Personal license

try to use another link in the API url field in the integration settings - https://api.seller.rozetka.com.ua/

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06.11.2020, 16:11

Original comment available on version: ru

Педан Антон

thanks - helped
another question, the product came in as new and did not pull up the existing one in box
how is it solved?

screenshot_1.jpg

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06.11.2020, 17:39

Original comment available on version: ru

Мулач Марина Анатольевна

SheBo

Personal license

Pedan Anton
Client wrote:
another question, the goods came in as new and did not pull up the existing one in the box
how is it solved?

if it created a new one, then it didn’t find the product according to the settings specified in the action (if you need to search by name, then try to specify it like this - https://prnt.sc/vfyblm ), so as not to create a new one, you were answered here - https:/ /crm-onebox.com/support/price-platforms-and-marketplaces/2871-import-zakazov-s-rozetka/

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09.11.2020, 10:16

Original comment available on version: ru

Педан Антон

thanks for the answer

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09.11.2020, 10:38

Original comment available on version: ru

Мулач Марина Анатольевна

SheBo

Personal license

if you got an answer, don't forget to mark it as solved)

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09.11.2020, 10:41

Original comment available on version: ru

Педан Антон

where is it noted?

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09.11.2020, 11:37

Original comment available on version: ru

Мулач Марина Анатольевна

SheBo

Personal license

https://prnt.sc/uxsb35

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09.11.2020, 11:40

Original comment available on version: ru

Педан Антон

I don't have such button https://prnt.sc/vg02sy

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09.11.2020, 11:43

Original comment available on version: ru

Мулач Марина Анатольевна

SheBo

Personal license

Pedan Anton
Client wrote:
I don't have such button https://prnt.sc/vg02sy

mark a comment

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09.11.2020, 11:45

Original comment available on version: ru

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