Orders from Rozetka are not processed correctly

Question

We connected another outlet account. All settings were copied from the previous (working) setting. But the order comes in without a Status and just like some kind of incomprehensible BP and you can’t change the status, error: “The essence is not found.” Here is an example https://andser.crm-onebox.com/237684/

Answer 1

Тиндик Максим Вадимович

OneBox production

At the initial stage of the BP, are there actions that can throw an error, thereby preventing the process from being updated to the initial stage?

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18.04.2024, 13:21

Original comment available on version: ru

Orders from Rozetka are not processed correctly

Answers:

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