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Prom export not working

It stopped transferring balances to Prom normally. They didn't change anything, and there are only 51 pieces in the list of products for transfer, instead of 783 pieces. I've been scratching my head for two days
Original question is available on version: ru

Answers:

for which price platform to look?
01.10.2020, 16:40
Original comment available on version: ru


Mulach Marina Anatolyevna Employee wrote:
for which price platform to look?

Prom price
01.10.2020, 16:43
Original comment available on version: ru

Are you sure you checked the correct categories in the settings? you have them duplicated, and in some (the first ones on the screen) there are goods, while others are almost empty - https://prnt.sc/urakkw
well, for example, in the category Huawei c id 1146 - 569 products, and in the category Huawei c id 376 - 39 products
01.10.2020, 17:02
Original comment available on version: ru


Mulach Marina Anatolyevna Employee wrote:
Are you sure you checked the correct categories in the settings? you have them duplicated, and in some (the first ones on the screen) there are goods, while others are almost empty - https://prnt.sc/urakkw well, for example, in the Huawei category with id 1146 - 569 goods, and in the Huawei category with id 376 - total 39 products

Understood you. Now you need to understand how to move products from the lower categories to the upper categories
01.10.2020, 17:11
Original comment available on version: ru

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