Old Prom orders rained down

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Шатохіна Ірина

2021-09-09 10:20:12

Good afternoon. When working out the daily krone, old orders from Prom fell down today, more than 50 pieces are available at the link https://crm.ohrana.ua/admin/customorder/zakaz-klienta/?statusid[0]=1059&ok=1...
The settings have not changed, and the integration has been working for a long time. Tell me what is the reason?

Original question is available on version: ru

Answers:

Тиндик Максим Вадимович

OneBox production

Perhaps External IDs have been removed from existing processes?
Can you provide links to duplicates of 1 order in prom in onebox?

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10.09.2021, 16:30

Original comment available on version: ru

Шатохіна Ірина

there may not be duplicates, the orders are old, created by the client even before we turned on the integration in Boxing. When the integration was turned on (about 3 months ago), a number of orders fell down, we deleted them, and then only new ones came. And for some reason, on 9/09, old orders fell again

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10.09.2021, 17:04

Original comment available on version: ru

Тиндик Максим Вадимович

OneBox production

I can't say why it happened for sure if it's not happening now.
The action checks for remote processes - so if they had been created earlier, they would not have been created.
Probably for some reason they appeared in the issuance of Prom's API orders

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13.09.2021, 15:49

Original comment available on version: ru

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