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Product mismatch when importing orders from Wordpress

there is an action once per minute "WordPress / Import Orders"
order 224846 arrived, in which the product is a bottle dispenser
Although in WordPress the product is completely different, there is an aluminum table
Please check what is wrong and fix it so it doesn't happen again.
Original question is available on version: ru

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
By which field do you match products? In the order import settings, you can select a mapping.
16.06.2021, 15:18
Original comment available on version: ru

The fields for matching are set, but in this case they are all empty and should have been found by the article. Here are these two goods , in additional fields to match both empty
16.06.2021, 20:34
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Not that, the question sounds like this - in which field do you search for goods in the box?
17.06.2021, 10:47
Original comment available on version: ru


Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Good afternoon.
Can you make a screen of an order, a screen of the settings of the order import action, a screen of a product on the site (article) and a screen of a product in a box (article)?
21.06.2021, 11:35
Original comment available on version: ru

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