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Ukrposhta integration. Ukrposhta TTN is not automatically created. Go to statuses

1. When TTN is automatically created, it gives an error. An example of an order - https://admin.newtrend.team/admin/customorder/order/2471277/edit/ (click on the stage the package has been shipped to Ukrainian mail) in manual mode TTN is created without problems.
An error has occurred.
An error occurred while creating the sender. Client's 'name' can't be less than 2
2. https://admin.newtrend.team/admin/customorder/order/2356178/edit/ order is not translated by status. Although, there is an action in the bp stage. I added it a week ago. https://admin.newtrend.team/admin/shop/workflowstatus/1704/action/new/ I read that the problem may be in the name of the shipping method. What should he be?
3. Will tracking (changes in statuses in the box) of Ukrposhta work with manual addition of TTN?
Original question is available on version: ru

Answers:


Nelepov Vladislav Yurievich wrote:
1. When TTN is automatically created, it gives an error. An example of an order - https://admin.newtrend.team/admin/customorder/order/2471277/edit/ (click on the stage the package has been shipped to Ukrainian mail) in manual mode TTN is created without problems.
An error has occurred.
An error occurred while creating the sender. Client's 'name' can't be less than 2
2. https://admin.newtrend.team/admin/customorder/order/2356178/edit/ order is not translated by status. Although, there is an action in the bp stage. I added it a week ago. https://admin.newtrend.team/admin/shop/workflowstatus/1704/action/new/ I read that the problem may be in the name of the shipping method. What should he be?
3. Will tracking (changes in statuses in the box) of Ukrposhta work with manual addition of TTN?


it’s like you have a client, it’s generally a company https://admin.newtrend.team/admin/shop/users/132/
and you send to an individual
change the contact type and make sure that the name field in the client card is filled
06.07.2021, 17:34
Original comment available on version: ru

1. https://admin.newtrend.team/admin/shop/users/132/ for some reason you have a man of the "company" type, fix it and everything will be ok.
2. TTN numbers are tracked only if they are created from a box. In this process, as far as I can see, it was simply inserted with handles
3. no
06.07.2021, 17:36
Original comment available on version: ru

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