Urgently!!! Error creating invoice
When creating a New Mail invoice, an error occurred.
The selected recipient does not have the EDRPOU. Create a new Recipient or issue a Document to an individual
Here is the order
https://andser.crm-onebox.com/admin/customorder/order/154076/edit/
https://andser.crm-onebox.com/admin/customorder/order/154077/edit/
The mail manager said that ttn is not created for a private person, but for a sole trader. But we didn't change any settings.
This error is only for OPT orders.
Original question is available on version: ru
The selected recipient does not have the EDRPOU. Create a new Recipient or issue a Document to an individual
Here is the order
https://andser.crm-onebox.com/admin/customorder/order/154076/edit/
https://andser.crm-onebox.com/admin/customorder/order/154077/edit/
The mail manager said that ttn is not created for a private person, but for a sole trader. But we didn't change any settings.
This error is only for OPT orders.
Answers:
Good afternoon. In the mail settings, check the boxes "Create TTN for an individual"
01.04.2021, 18:21
Original comment available on version: ru
Dmitry
the oldest of the Ents wrote:
Good afternoon. In the mail settings, check the boxes "Create TTN for an individual"
Thanks, I'll try
01.04.2021, 18:30
Original comment available on version: ru
Dmitry
the oldest of the Ents wrote:
Good afternoon. In the mail settings, check the boxes "Create TTN for an individual"
And when will the report that we paid you on the 17th be ready?
01.04.2021, 18:35
Original comment available on version: ru
Unfortunately, now there is a very big load in connection with the development of Onebox OS, but I will try to speed up the process of programming your report.
01.04.2021, 18:39
Original comment available on version: ru
Chewbacca
Wookiee wrote:
Good afternoon. In the mail settings, check the boxes "Create TTN for an individual"
So it seems to work, only the same problem but on one client https://andser.crm-onebox.com/admin/customorder/order/154734/edit/
09.04.2021, 23:21
Original comment available on version: ru
Hakobyan Andranik Mayisovich wrote:
Chewbacca
Wookiee wrote:
Good afternoon. In the mail settings, check the boxes "Create TTN for an individual"
So it seems to work, only the same problem but on one client https://andser.crm-onebox.com/admin/customorder/order/154734/edit/
Problem solved ?
02.06.2021, 12:44
Original comment available on version: ru
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