New mail - weight
Continuation of the topic https://crm-onebox.com/en/support/logistics-and-delivery-services/7084-novaya-po...
The error occurred with the revision when more than 2 units of goods were added to the order
https://rivcont.info/admin/customorder/order/1485193/edit/
Illuminated Makeup Mirror - Large Led Mirror White - 3pcs
Width 7cm
Length 18cm
Height 29cm
The checkbox "Use volumetric weight instead of dimensions when creating a TTN (only the request via api changes)" is disabled
3pcs unit of this product generates under 25kg weight
Original question is available on version: ru
The error occurred with the revision when more than 2 units of goods were added to the order
https://rivcont.info/admin/customorder/order/1485193/edit/
Illuminated Makeup Mirror - Large Led Mirror White - 3pcs
Width 7cm
Length 18cm
Height 29cm
The checkbox "Use volumetric weight instead of dimensions when creating a TTN (only the request via api changes)" is disabled
3pcs unit of this product generates under 25kg weight
Answers:
https://rivcont.info/admin/customorder/order/1485193/invoice/
tested, real volumetric weight is displayed here
probably, when creating the TTN, a different weight was specified in the "Weight, kg" field, which was taken into account by the NP when calculating the volumetric weight
tested, real volumetric weight is displayed here
probably, when creating the TTN, a different weight was specified in the "Weight, kg" field, which was taken into account by the NP when calculating the volumetric weight
12.03.2021, 18:07
Original comment available on version: ru
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