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the stage does not switch according to the status of the parcel of ukrposhta

STATUS OF THE PACKAGE "Approved by the administration."
everything is written in the settings.
http://prntscr.com/v2xs73
the status itself is tracked
http://prntscr.com/v2y7ha
EXAMPLE
https://adapter.crm-onebox.com/admin/customorder/order/4602/edit/
statuses don't work either.
"Return for the return address: for the destination address"
Turn for the return address
in progress 2634
Original question is available on version: ru

Answers:

Hello, please compare the titles of the statuses:
https://prnt.sc/v2xs73
https://prnt.sc/v2y7ha
in one of the statuses there is "in the department" and in the second it is not. Those. these are not the same statuses and should not switch the process.
20.10.2020, 18:18
Original comment available on version: ru

it doesn't solve the problem.
http://prntscr.com/v37i5u
the status of the mail did not fit into the screen, they renamed it
and we have a fig does not work now.
20.10.2020, 19:25
Original comment available on version: ru

Well, if you undertook to write, you must already bring to its logical end some ...
and then as it is not completed forum is obtained.
21.10.2020, 12:46
Original comment available on version: ru


Mironenko Dmitry
Client wrote:
it doesn't solve the problem.
http://prntscr.com/v37i5u
the status of the mail did not fit into the screen, they renamed it
and we have a fig does not work now.

It's great, something didn't fit in the Ukrposhta, they renamed the statuses and OneBox is to blame))
I agree on an investment to give you the opportunity to manually write down the desired name of the Ukrposhta status, so as not to follow their changing tracking statuses. Takes 2h.

Mironenko Dmitry
Client wrote:
Well, if you undertook to write, you must already bring to its logical end some ...
and then as it is not completed forum is obtained.

sorry for the delays, but unfortunately it is not always possible to chat on the forum 24/7. That's what a forum is for, not a chat, so that you can answer "in an hour, two or tomorrow."
21.10.2020, 13:26
Original comment available on version: ru

Hello, I made this setting: https://prnt.sc/v4ihju . Now you can enter the name of the status yourself and adjust your bp to all changes in Ukrposhta.
22.10.2020, 14:31
Original comment available on version: ru

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