pardon
When issuing a ttn, a new mail pardon
In order https://rovo.org.ua/admin/customorder/order/971649/edit/
Selected company (Contractor) https://prnt.sc/uy9pts
and in ttn https://rovo.org.ua/admin/customorder/order/971649/invoice/
lift a private person https://prnt.sc/uy9rbk
It’s enough to support the company and contact the person Yak here https://prnt.sc/uy9v3n
Original question is available on version: ru
In order https://rovo.org.ua/admin/customorder/order/971649/edit/
Selected company (Contractor) https://prnt.sc/uy9pts
and in ttn https://rovo.org.ua/admin/customorder/order/971649/invoice/
lift a private person https://prnt.sc/uy9rbk
It’s enough to support the company and contact the person Yak here https://prnt.sc/uy9v3n
Answers:
Hello Rostislav.
In order to pull up a company, it is necessary that the client of the process be a contact of an individual, who will have the company registered in the card.
Then, when creating a TTN, the full name of this contact http://i.imgur.com/QcEPByh.png will be pulled up in the field "Contact person", and in the field "Organization or full name" http://i.imgur.com/beBuAe9.png will be pulled up the company of this contact.
In order to pull up a company, it is necessary that the client of the process be a contact of an individual, who will have the company registered in the card.
Then, when creating a TTN, the full name of this contact http://i.imgur.com/QcEPByh.png will be pulled up in the field "Contact person", and in the field "Organization or full name" http://i.imgur.com/beBuAe9.png will be pulled up the company of this contact.
13.10.2020, 11:16
Original comment available on version: ru
So in the order so i є,
but pulling is wrong
but pulling is wrong
13.10.2020, 13:43
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
So in the order so i є, but Pіdtyaguє is wrong
In the order you submitted, the customer is a company, here http://i.imgur.com/7ECQqUl.png .
It is necessary that the contact (individual) act as a client, and the company has already been registered in his card.
13.10.2020, 13:47
Original comment available on version: ru
I robbed Dorobka when I can rob like this in my order
I threw the butt to you to rob everything, and then not to rob
I threw the butt to you to rob everything, and then not to rob
13.10.2020, 18:07
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
I robbed Dorobka when I can rob so like in my order
In the settings for integration with Nova Poshta, you have the following setting enabled https://prnt.sc/uyl066 .
In the example you provided https://prnt.sc/uy9v3n a contact was found by phone number.
In this case, the contact by phone number was not found, and therefore was not substituted into the fields when creating the TTN.
13.10.2020, 18:53
Original comment available on version: ru
In contact є phone number
If yoga is not found by number, then a new one can be created
If yoga is not found by number, then a new one can be created
14.10.2020, 11:05
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
In a contact, a phone number If something is not found by number, then a new one
What full name should TTN be created for? There must be a contact person. Because it is not there, then it is not being pulled into the creation of TTN.
14.10.2020, 11:07
Original comment available on version: ru
There is
https://prnt.sc/uyzzr0
in the settings of the new one, it is almost indicated to pull up the first field
https://prnt.sc/uyzzr0
in the settings of the new one, it is almost indicated to pull up the first field
14.10.2020, 11:31
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
There ishttps://prnt.sc/uyzzr0 in the settings of the new one it is almost indicated to add the first Field
The contact card lists 2 companies. Remove one company and everything will pull up correctly http://i.imgur.com/W9EH6TO.png
14.10.2020, 11:52
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
Is it not a mistake that two companies?
Not
14.10.2020, 14:18
Original comment available on version: ru
Buchkovsky Rostislav Vasilievich
Client wrote:
So can you work?
If several companies are registered, then the data may not be pulled up correctly.
It is necessary that one company be registered, then the data in the creation of TTN will be pulled up normally.
14.10.2020, 16:35
Original comment available on version: ru
It’s probably a pardon for a yak, it’s necessary to correct it.
Thank you for your advice
Thank you for your advice
14.10.2020, 17:09
Original comment available on version: ru
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