Error Nova Poshta could not create a TTN
2023-01-26 11:52:26
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This is the error that pops up, screen 1260
This is the log it produces
<errors/><warnings><item><ID_204506111111111>Please enter a valid phone number from the express invoice to show full information</204506111111111></item></warnings><info/><messageCodes/><errorCodes/ ><warningCodes/><infoCodes/></root>
with manual creation everything worked, but not with automatic creation
here is such an error in the logs
about the validity of which phone can we talk about?
because both the Recipient's phone number and the Sender's phone number are correct
Original question is available on version: ua
Вячеслав Легеза
This is the log it produces
<errors/><warnings><item><ID_204506111111111>Please enter a valid phone number from the express invoice to show full information</204506111111111></item></warnings><info/><messageCodes/><errorCodes/ ><warningCodes/><infoCodes/></root>
with manual creation everything worked, but not with automatic creation
here is such an error in the logs
about the validity of which phone can we talk about?
because both the Recipient's phone number and the Sender's phone number are correct
Answers:
on the screen shows a different error than in the logs - an invoice has already been created.
Activate the TTN delete button and try to delete the existing one.
In the future, you can check the integration so that no more than one TTN is created in the process.
Activate the TTN delete button and try to delete the existing one.
In the future, you can check the integration so that no more than one TTN is created in the process.
26.01.2023, 12:37
Original comment available on version: ua
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Ihor Susiak
The integrator wrote:
on the screen shows a different error than in the logs - an invoice has already been created.
Activate the TTN delete button and try to delete the existing one.
In the future, you can check the integration so that no more than one TTN is created in the process.
interesting,
tested with delivery to another NP branch in the same city and TTN was created as required
26.01.2023, 16:32
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and the same error is shown in the logs, although it was missed without problems
and the TTN procedure created,
and through the transition to a stage.
<errors/><warnings><item><ID_20450655735793>Please enter a valid phone number from the express invoice to show full information</ID_20450655735793></item></warnings><info/><messageCodes/><errorCodes/ ><warningCodes/><infoCodes/></root>
and the TTN procedure created,
and through the transition to a stage.
<errors/><warnings><item><ID_20450655735793>Please enter a valid phone number from the express invoice to show full information</ID_20450655735793></item></warnings><info/><messageCodes/><errorCodes/ ><warningCodes/><infoCodes/></root>
26.01.2023, 16:42
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Original comment available on version: ua
it looks like it's not a critical error in the logs, but it's asking for the correct phone format. Maybe he asks for a + before the number? you need to dig into the API to understand the error, or the developers will tell you.
26.01.2023, 18:10
Original comment available on version: ua
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Ihor Susiak
The integrator wrote:
it looks like it's not a critical error in the logs, but it's asking for the correct phone format. Maybe he asks for a + before the number? you need to dig into the API to understand the error, or the developers will tell you.
it would be interesting, but when they notice this topic and it will interest them
27.01.2023, 10:22
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Original comment available on version: ua
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