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Incorrect work of integration with NP - no package statuses

Good afternoon.
The statuses of parcels in the NP are no longer updated.
From the word in general.
There is no information in the NP block.
https://monosnap.com/file/JFDK5X6gdhEL2xwAbnhqlGrg8Rl7uw
https://monosnap.com/file/BNCwbwzOqrKWJ9iJHA1XihJoiBQXri
Accordingly, auto-actions do not work when changing these statuses. In shipments, because of this, a mess, you have to manually check all shipments and switch stages.
Original question is available on version: ru

Answers:



Mulach Marina Anatolyevna Employee wrote:
key expired - https://prnt.sc/umzf05

I have looked at this log.
But! The key is valid! I just installed it recently. TTN are created without problems. Only there is no their status.
(the one that was installed on September 3 is highlighted in red)
https://nimb.ws/mqsz05
Green highlighted a new one with exactly the same entry in the log.
Here is the log with the new key:
https://nimb.ws/yWdYpA
At the same time, with the same key, TTN are perfectly created:
https://nimb.ws/EdiefH
24.09.2020, 13:57
Original comment available on version: ru

you have two Nova Poshta cabinets connected, this cabinet is marked by default - NP without auto return, in order for statuses to be updated, you need to have an active key from the cabinet, which is set by default
24.09.2020, 14:01
Original comment available on version: ru


Mulach Marina Anatolyevna Employee wrote:
you have two Nova Poshta cabinets connected, this cabinet is marked by default - NP without auto return, in order for statuses to be updated, you need to have an active key from the cabinet, which is set by default

And what is this...?
These offices are generally for different counterparties.
The order specifies an IR office, why is the key taken from the default office?
One line of code was not enough to get the cabinet ID and key from it?
This is some nonsense...
24.09.2020, 14:19
Original comment available on version: ru

Let's move on to the problem...
I reconfigured the cabinets, added new actions, tightened the statuses, but!
I added a column with the NP stage to the list of orders in order to switch the processes to the desired stage (they still do not switch):
https://nimb.ws/gFxjiA
The "package received" stage is not displayed. Maybe some more too.
At the same time, in the order itself, the NP stage is displayed correctly:
https://nimb.ws/pzT4kH
It is not even possible to filter by this status of the IR in order to switch the stage of the process.
24.09.2020, 14:53
Original comment available on version: ru

Here is another small list of IR statuses that are not displayed and, as a result, not filtered in the list:
https://nimb.ws/ABrlDw
And the orders themselves:
https://nimb.ws/M8PB0q
https://nimb.ws/VZtpUO
And the stages do not switch with a change in the status of the NP, this is like a priority problem.
24.09.2020, 14:59
Original comment available on version: ru

Cool. While taking screenshots, some of the processes still switched.
But the NP stages are still not displayed all (
Okay, we'll get through this somehow.
24.09.2020, 15:08
Original comment available on version: ru

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