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At the Nova Poshta TTN tab, do not add a letter to the booth number

Custom Order https://josera.crm-onebox.com/admin/customorder/order/18694/edit/
In the new address, the number of the booth is 11zh, but when you go to the tab New mail TTN, the booth number is more than 11. The same situation occurs with other symbols, for example "/".
Please clarify why you don’t match the letter and what you can do to make sure that the booth number was correct?
Original question is available on version: ru

Answers:

Стасюк Сергій
Интегратор

Tkachenko Roman Anatolievich
integrator wrote:
Custom Order https://josera.crm-onebox.com/admin/customorder/order/18694/edit/
In the new address, the number of the booth is 11zh, but when you go to the tab New mail TTN, the booth number is more than 11. The same situation occurs with other symbols, for example "/".
Please clarify why you don’t match the letter and what you can do to make sure that the booth number was correct?

Help, be kind, at the top of this food.
16.08.2022, 00:23
Original comment available on version: ru

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