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Unable to send process through Onebox Network

The error states that a phone number or e-mail must be specified, it is written in the contact card, everything is sent from the admin account, but users without admin access cannot send.
Original question is available on version: ua

Answers:

The user_phone user_email fields were displayed, the contact was entered, but it does not send via the network
12.12.2022, 14:46
Original comment available on version: ua

Good day.
Is the problem relevant?
01.06.2023, 16:39
Original comment available on version: ua

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