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Call not coming from CRM

Возникают сложности в работе телефонии?
Не идет звонок с CRM?
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CRM - https://vuuoksa-home.crm-onebox.com/
Good afternoon. Calls from CRM do not work (Zadarma is connected)
What is in orders, what is when dialing in "My events", in all cases there is no call
What could be the reason?
Original question is available on version: ru

Answers:

What contact are you calling from?
The user from under which the call should go must have a number registered and a number type selected.
11.01.2021, 10:08
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
What contact are you calling from?
The user from under which the call should go must have a number registered and a number type selected.

User - https://vuuoksa-home.crm-onebox.com/admin/shop/users/186/
Everything worked fine before
11.01.2021, 10:52
Original comment available on version: ru

So there are no calls. Can't resolve the issue on my own.
21.01.2021, 13:21
Original comment available on version: ru

you specified the user to whom you call?
You need the user from which you are trying to call.
You just need to have a short number on the card, and in what you dropped, only your personal number is indicated
21.01.2021, 18:38
Original comment available on version: ru

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