1. You need to go back to those binotel support and ask for a new access to IP 78.46.136.240 write a list
Good afternoon, Binotel.ua tech support!
Please, in order to integrate the CRM system with your telephony service, provide access to telephony for the site
https://implant.1b.app/ (IP = 78.46.136.240 )
It is also necessary to enable the PUSH API for the addresses
https://implant.1b.app/binotel/push/ and
https://implant.1b.app/binotel/push-caller/ and
https://implant.1b.app/push/complete/ (to record a call)
I download this picture at once - tse means that access is not given
2. In the practitioner's card, add integration + the practitioner's internal number
3. Why do you need access to the internal number in the hotel and set up a virtual dialer for example Zoyper
if everything will work out
Or, for an additional fee, we can fix the integration for you, the key for an additional fee