Integration with Service Desk Itilium
2021-08-04 13:17:23
Good day
How can you integrate Service Desk Itilium with OneBOX?
It is necessary to take all the information on animals:
Application No.
date of the application
Client
Initiator
Email
Application status
Responsible
that mother can access to the archive of applications for the rest of the day.
Additional price?
Original question is available on version: ru
How can you integrate Service Desk Itilium with OneBOX?
It is necessary to take all the information on animals:
Application No.
date of the application
Client
Initiator
Application status
Responsible
that mother can access to the archive of applications for the rest of the day.
Additional price?
Answers:
As I understand it, we are talking about the service https://itilium.ru/
I did not find documentation on the site, or any other information about the API - if any - please provide.
If there is no API - maybe it can upload data to FTP in the form of xml files?
I did not find documentation on the site, or any other information about the API - if any - please provide.
If there is no API - maybe it can upload data to FTP in the form of xml files?
04.08.2021, 13:26
Original comment available on version: ru
It's clear. I check the availability of the loading options for viewing xml in the form of their 1C nicknames.
05.08.2021, 17:54
Original comment available on version: ru
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